How to deposit funds, commissary, and payment options
Sending money to an inmate at Jordan Unit starts with one key rule: only people on the inmate's Approved Visitation List or Inmate Telephone List can make deposits. Deposits from unauthorized senders won't be accepted. Cash and personal checks aren't allowed for trust fund deposits and will be returned. Plan for timing too—single deposits of $500 or more, and certain checks, may be held for 14 days before the funds are credited. Not every inmate is eligible for eCommDirect; certain custody and housing statuses are excluded. Before you pay, confirm you're an approved sender and follow the facility's accepted payment methods. If a deposit is refused or held, contact the trust fund or unit office for the reason and release timeline.
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Got a rejected deposit or eCommDirect order for someone at the Jordan Unit? It's usually one of a few eligibility rules. Here's how to avoid the most common problems.
Only people listed on the inmate’s Approved Visitation List or Inmate Telephone List can deposit money for that inmate at the Jordan Unit. Confirm you’re on the approved lists before you send funds to avoid a refused deposit.
No. Cash and personal checks aren’t accepted for trust fund deposits and will be returned to the sender. Use the facility’s accepted options listed in the unit or vendor instructions (such as approved vendor/kiosk methods, money orders, or cashier’s checks, if allowed).
A deposit can be refused if you aren’t on the inmate’s approved sender lists, or if the inmate’s custody/housing status makes them ineligible for eCommDirect purchases. Deposits of $500 or more (and certain checks) may also be held for 14 days before being credited, so check the rules and vendor instructions and then contact the trust fund or unit office for specifics.
A little prep can save you a long drive and a denied visit. Run through this checklist before heading to Jordan Unit—confirm your visit is actually happening, and make sure you've got the right ID, clothing, and only allowed items.
Creating your TDCJ Online Visitation Scheduler account is the first step to booking a visit. The process is simple, but a few details—especially your email and phone number format—can trip you up.
Want to receive phone calls from someone at the Jordan Unit? You'll need to register your number correctly and know the rules—break them, and calls can get blocked or cut off.
