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How to Contact an Inmate at Saguaro Correctional Center

Saguaro Correctional Center uses different scheduling systems depending on whether your loved one is part of the Hawaii population or the Idaho and Montana population. If you're an attorney, there's a separate video visitation process with its own verification requirements.

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How to Contact an Inmate at Saguaro Correctional Center

For Hawaii video visitation at Saguaro Correctional Center, appointments are taken on Saturdays from 8:00 am to 2:00 pm. On-site visitation for general population inmates runs Friday, Saturday, Sunday, and Monday. Tuesday is reserved for Special Management inmates.

For inmates in the Idaho or Montana population, video visitation is handled through ICSolutions. You'll need to create an account at icsolutions.com to schedule visits, and your available time slots are assigned through that platform.

Attorney video visits (Hawaii population): These sessions take place on ViaPath tablets and must be initiated by the inmate. Attorneys need to be verified so the session is not monitored or recorded.

How to Contact an Inmate at Saguaro Correctional Center

Steps to Follow

  • ✓ Call the State of Hawaii PSD mainland Branch at (808) 837-8022 to schedule Hawaii video visitation.
  • ✓ Request an appointment during the Saturday scheduling window (8:00 am to 2:00 pm).
  • ✓ Create your video visitation scheduling account at icsolutions.com.
  • ✓ Use ICSolutions to schedule your video visit, since Idaho and Montana visitation times are provided through ICSolutions.
  1. Create your ViaPath account (gettingout.com), since attorneys must have an account before they can be added for attorney video visitation.
  2. Submit the request through Praeses email from your office on behalf of the inmate(s) you represent, so you can be added to the inmate’s contact list.
  3. Complete attorney verification as required, because verification is used to ensure attorney video sessions are not monitored or recorded.
  4. Coordinate for the inmate to initiate the session since attorney video visitation sessions are initiated by the inmate on the ViaPath tablets.
  • ✓ Plan on Friday through Monday for general population on-site visitation. Tuesday is reserved for Special Management inmates.

Confirm the current days and times before you plan around a visit. Hawaii video visits are scheduled on Saturdays from 8:00 am to 2:00 pm. Idaho and Montana video visit times come through ICSolutions. For on-site visitation, general population days are Friday through Monday, and Tuesday is reserved for Special Management inmates.

Make sure you're using the right contact method for the inmate's population group. Hawaii video visitation scheduling goes through the State of Hawaii PSD Mainland Branch at (808) 837-8022. Idaho and Montana video visitation requires an account at icsolutions.com. If you're an attorney, follow the ViaPath account process (gettingout.com) and submit requests through Praeses email from your office.

Attorney reminder: Verify the exact steps for attorney verification. This is what ensures your sessions are not monitored or recorded. Also plan for the inmate to initiate the video session on the ViaPath tablet.

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