How to Contact an Inmate at Saguaro Corrections Facility, AZ (AZ)

Phone contact is possible, but the details matter. Domestic calls through the IDOC/ICS phone system cost $0.06 per minute, so budget accordingly if you plan on frequent calls. Call access can be limited by policy or the inmate's status. IDOC/ICS restrictions may include caps on call length or calling hours, limits on total monthly minutes or number of calls, and blocks on certain numbers (including some 800 numbers) or specific phone numbers. Phone privileges can also be suspended or revoked for disciplinary reasons. Calls can be blocked if the person being called requests it.

Steps-to-follow

• ✓ Plan your budget around $0.06 per minute for domestic IDOC/ICS calls.
• ✓ Expect restrictions like limits on call length or calling hours, caps on monthly minutes or number of calls, and number blocks (including some 800 numbers).
• ✓ Assume calls may be monitored or recorded, and keep conversations appropriate.
• ✓ If calls suddenly stop, ask whether the inmate’s phone privileges were restricted for disciplinary reasons or whether your number was blocked at your request or by policy.

Before counting on phone contact, confirm the current calling rules for the service the inmate uses. Verify that the $0.06 per-minute domestic rate still applies, and ask about any limits on call length, calling hours, or total monthly minutes. You'll also want clear answers on restrictions that could prevent calls from reaching you. Find out whether calls are monitored or recorded, whether certain numbers (like 800 numbers) are blocked, and how disciplinary actions affect phone privileges. If you're not receiving calls, ask whether the called party can request a block and how to confirm or reverse one placed in error.

1. Ask what rules apply right now. Have the inmate (or a facility representative) tell you the current limits on call length, calling hours, monthly minutes, and whether calls are monitored or recorded.
2. Confirm the phone service being used. Make sure the inmate’s calls are handled through the IDOC/ICS system, since rates and restrictions can depend on the system in place.
3. Get the restrictions in writing if possible. Request a written summary or the official posted policy that covers limits, monitoring/recording, blocked numbers, and how discipline affects phone privileges.