How to send messages, photos, and packages
Saint Louis County Jail's inmate communication pages direct you to an external vendor and include a notice that the county may not control content on the linked site. For remote visits, the county references Securus Video Connect, a fully web-based platform that lets you schedule and join video sessions using a free app, computer, or tablet. Securus also offers messaging tools for sharing photos, eCards, and short video clips with an incarcerated person. Like most jail communication vendors, you'll need to create and register an account, complete verification steps, then follow the vendor's funding and scheduling process before placing calls or joining video visits.
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Yes. Saint Louis County’s communication pages reference Securus Video Connect as the web-based platform used to schedule and join remote video sessions. The county also links to vendor pages and notes it may not control content on those external sites.
You'll need to create and register a vendor account, complete any required verification (often a government ID and photo), then use the vendor's web or mobile app to schedule and join. The vendor portal walks you through funding or payment steps needed for calls or video sessions.
No. The county’s inmate communication page states it may not control content on external vendor sites. Review the vendor portal directly for current service details, pricing, and terms of use.
Getting in touch with someone at Saint Louis County Jail means using the jail's approved phone, account, and mail systems. Start with the county's own pages, then follow the links they provide to outside services.
Before you send money to someone at Saint Louis County Jail, pay attention to where the county actually sends you. On St. Louis County pages like "Cash Accounts," "Inmate Phone Usage," and "Mail," you'll see a notice that you're being directed away from the county website. The county may not own or control the linked site. What does this mean for you? The actual payment and account details are handled by a separate provider. Your best move is to follow the official county page to the outside site, then carefully confirm the rules and fees on that provider's page before you pay.
Sending money starts on the county's Cash Accounts page, which redirects you to a third-party payment site. When you see that "you're leaving our site" warning, slow down. Confirm you're on the right vendor page and save your receipts.
