Phone & Messaging

How to Contact an Inmate at Sampson Corrections Inst, Nc (NC)

Want to stay in touch with someone at Sampson Corrections Inst? Your main options are video visits and non-legal mail. Here's how each works, plus the details you need to avoid delays or rejections.

3 min read Based on general NC policies
How to Contact an Inmate at Sampson Corrections Inst, Nc (NC)

Video visits at Sampson Corrections Inst run through the Getting Out Visits app. You'll use this platform to set up and complete video visits from your phone or computer.

Before planning a video visit, confirm you're eligible. Only people on the incarcerated person's approved visitors list can connect by video. Being a family member or friend doesn't automatically qualify you.

Video visits at Sampson Corrections Inst can be on-demand or scheduled in advance. On-demand availability varies, so plan accordingly depending on which option you choose.

Visiting from home on a computer? You'll need an internet connection, a webcam, a microphone, and a recent web browser. Get these set up before your visit to avoid last-minute tech problems.

For letters and other non-legal mail, Sampson Corrections Inst uses TextBehind. Your mail gets screened and scanned, then delivered electronically to the incarcerated person's tablet.

Mailing address rule: Your envelope must be addressed exactly as TextBehind requires: the offender's name, OPUS number, full prison name, plus TextBehind's P.O. Box 247 in Phoenix, MD 21131. Get any detail wrong, and it comes back to you.

Don't want to mail a physical letter? TextBehind also has an app and website where you can submit letters electronically and upload photos from your phone or computer.

How to Contact an Inmate at Sampson Corrections Inst, Nc (NC)
  1. Confirm you are approved to visit. Video visits are limited to people on the incarcerated person’s approved visitors list.
  2. Use the Getting Out Visits app. Sampson Corrections Inst uses the Getting Out Visits video visiting app for video visits.
  3. Choose on-demand or scheduled. Video visits can be on-demand, or you can schedule a future time and date.
  4. Check your setup if visiting from a computer. For at-home video visits, you will need a computer with internet, a webcam, a microphone, and a recent web browser.
  • Address non-legal mail to TextBehind, since non-legal mail is screened and scanned by TextBehind for NCDAC facilities.
  • Include the incarcerated person’s name and OPUS number, and write out the full name of the prison (do not abbreviate).
  • Use TextBehind’s required mailing address: P.O. Box 247, Phoenix, MD 21131.
  • If you prefer, submit letters and upload photos electronically using TextBehind’s app or website instead of mailing physical items.
  • Remember that TextBehind delivers the scanned mail content electronically to the incarcerated person’s tablet.

Before setting anything up, confirm Getting Out Visits is still the video provider for Sampson Corrections Inst. Same goes for mail: verify TextBehind handles non-legal mail and double-check the exact addressing format (including OPUS number and full facility name) so your letter doesn't bounce back.

Video visit not working? First, check your visitor status. Only approved visitors can connect, and you may need to confirm whether to use on-demand or scheduled visits. If you're on a computer, make sure your webcam and microphone work, your internet is stable, and your browser is up to date.

Tip: Sending letters or photos electronically? Confirm you're using TextBehind's approved submission method for this facility and follow their upload requirements.

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