How to visit, scheduling, dress code, and visitor requirements
San Juan County Adult Detention Center only offers video visits—no in-person visits. You'll schedule and conduct all visits online through the facility's video system. Head to the vendor portal (such as schedule.telmate.com) to book a time slot or start an on-demand session by selecting your person and clicking
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Video visits at San Juan County Adult Detention Center are easy once you know the basics. Here's how to schedule a visit or use "Visit Now," what your device needs, and who to contact if something goes wrong.
Video visits are often the fastest way to connect with someone in jail—once you know how to set things up. Here's what San Juan County requires, what you'll need on your end, and the exact steps to start your first session.
Planning a video visit with someone at San Juan County Adult Detention Center? The billing rules matter—every visit happens online, no exceptions. Knowing who pays, which account gets charged, and when the charge hits can save you from a failed visit or surprise deduction.
Video visit billing is simpler than it looks: whoever starts the visit usually pays, at least one account needs funds, and you're only charged for the minutes you actually use.
All visits happen online through the facility's video system. Go to the vendor scheduling portal (such as schedule.telmate.com), select the inmate, and either book ahead or click "Visit Now" for an on-demand session.
You’ll need an internet-connected device with a working webcam and microphone. Google Chrome is typically required or recommended for these video visits.
You'll need sufficient funds in either the inmate account or a Friends & Family account. The vendor collects payment after the visit ends. Scheduled visits are billed based on actual duration, not a flat time block.
Looking for someone in custody in San Juan County? Start with the county's own Detainee Inquiry. It's the only place San Juan County publicly posts detainee information — and using it keeps you away from third-party sites that can be misleading.
Need to find out if someone is in custody at San Juan County Adult Detention Center? The county has one official source for booking details, charges, bond amounts, and mugshots: their online Detainee Inquiry.
