How to Leave an Urgent Message for a Detainee at San Luis Regional Detention Center

Detainees at San Luis Regional Detention Center can't receive incoming phone calls. Instead, the facility has an urgent-message process: you call, provide identifying details, and staff passes your message along.

Call (928) 627-2101 to leave an urgent message or get detainee information. Staff handles calls between 8 a.m. and 4 p.m., so phone during that window. Have the detainee's identifying information ready before you dial - it helps staff locate them faster.

1. Call (928) 627-2101 during 8 a.m.–4 p.m. - This is the number the facility provides for detainee information and urgent messages.
2. Say you need to leave an urgent message for a detainee - That signals you’re not trying to connect directly (incoming calls aren’t accepted).
3. Give the detainee’s full name exactly as it may appear in records - Include first, last, and any hyphenated names, plus any aliases the person may use.
4. Provide the alien registration number (A-number) - This is one of the key identifiers the facility asks for when you leave an urgent message.
5. Share your callback details - Leave your name and the telephone number where you can be reached.

• ✓ Detainee’s full name (first, last, and any hyphenated names)
• ✓ Any aliases the detainee may use
• ✓ Alien registration number (A-number)
• ✓ Date of birth (if you have it)
• ✓ Country of birth (if you have it)
• ✓ Your name
• ✓ Your telephone number where you can be reached

Leave the detainee's full name, alien registration number, and your contact information. Staff will pass your message along to them.

Quick Checklist

• ✓ Detainee’s full name (including hyphenated names) and any aliases
• ✓ Alien registration number (A-number)
• ✓ Date of birth (if available)
• ✓ Country of birth (if available)
• ✓ Your name and a phone number where you can be reached