Santa Rosa County Jail, FL

Attorney visits at Santa Rosa County Jail require advance scheduling. Email JailAttorneyVisit@srso.net at least 24 hours before your requested visit (during normal business hours). Include the client's full name, your preferred date and time, your contact email and phone number, the type of visit, and any specialty items you'll need. At check-in, present your ID and professional credentials, wear the issued Jail Visitor Badge, and store any unauthorized items in a locker or your vehicle. Need to cancel? Call (850) 983-1150 or (850) 983-1177 during business hours at least one hour before your visit. For emergency or time-sensitive visits, call (850) 983-1120 or head to the front lobby—give staff your details so a supervisor can respond.

Address all mail to the inmate's full name at Santa Rosa County Jail's street address. Since 4/12/2021, personal mail is electronically scanned and delivered to inmates—the physical original gets destroyed after scanning. Scanned mail arrives Monday through Friday, except holidays. All incoming mail is opened and inspected for security threats and contraband. Legal and privileged correspondence is different: it's opened only in the inmate's presence. As of 11/21/2022, privileged mail is copied on colored paper while the inmate watches, then the original is destroyed after they confirm receipt. Don't mail cash or personal checks—money in any form is contraband and won't be delivered.

You can fund an inmate account at Santa Rosa County Jail two ways: use the lobby kiosk in the main sheriff's office, or go online to touchpaydirect.com and select Smart Deposit (TouchPay facility code 232501). The kiosk takes Visa, MasterCard, and debit. Online, you can pay with Visa, MasterCard, or PayPal—vendor fees apply either way. If the inmate's account is negative, the jail puts 50% of your deposit toward that balance and makes the other 50% available for commissary or fresh favorites orders. Commissary runs through Aramark with weekly deliveries. Care packages are limited to one per week, and medical or disciplinary restrictions may apply. Inmates also get charged a $20 booking fee and a $2.00 per-day subsistence fee (waived for inmate workers). Note: TouchPay/Telmate reported a data breach in August 2020 and published recommended protection steps.

Need to add money for commissary or phone time? Use the kiosk in the main sheriff's office lobby (cash or card) or deposit online at touchpaydirect.com. For account or billing issues, contact the vendor's customer service directly—they're usually the fastest help. To cancel a scheduled visit, call (850) 983-1150 or (850) 983-1177 during normal business hours at least one hour before your visit time. Attorneys requesting visits should include the client's full name, requested date and time, email, phone number, visit type, and any specialty items needed (like a laptop or recorder). For time-sensitive attorney visits, call (850) 983-1120 or go to the front lobby and ask staff to notify a supervisor.