How to Send Money to Facility
Adding funds for someone at SATF-Corcoran? The main thing to know is there's a service transition happening. A few quick steps now will save you headaches later.
SATF-Corcoran is switching communication services from ViaPath to Securus. Create your Securus account before the transition happens. Getting set up early means you won't scramble for access when the changeover hits.
Still have money in your ViaPath balance that you won't use? You can request a refund through ViaPath's website. This only applies to unused ViaPath balances, not other types of deposits or accounts.
Note: Don't assume Securus and ViaPath are your only options, or that fees and posting times stay the same during a transition. Check with the facility directly for current vendors, limits, and expected timing before sending money.
Steps to Follow
- ✓ Create your Securus account before your loved one’s facility transition.
- ✓ If you need a refund for unused ViaPath balance, start the request through ViaPath’s website.
Reminder: Before you pay, confirm what payment methods the facility accepts right now, what name or ID information you need to use, and whether there are processing delays during the transition.
Confirm whether you need a Securus account for your situation at SATF-Corcoran and whether it must be set up before your loved one's transition date. Not sure when that date is? Call the facility so you don't get stuck between systems.
Need a refund on unused ViaPath funds? Check ViaPath's website for their refund process. Some facilities require specific account details when you submit your request, so confirm those before filing.
- ✓ Which company or companies can I use right now to add funds for someone at this facility?
- ✓ Do I need a Securus account before my loved one’s transition, and if so, by what date?
- ✓ Are there any expected delays or changes during the ViaPath-to-Securus transition?
- ✓ If I have an unused ViaPath balance, should I request the refund only through ViaPath’s website, or does the facility require anything additional?
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