Send Photos & Mail at SCI Albion

How to send messages, photos, and packages

Overview

SCI Albion uses the PA DOC Zoom system for video visits. After scheduling, you'll get a Video Call URL in IVS plus an automated confirmation email with the meeting ID and password. Click the URL or open Zoom and enter the credentials manually—either works. Log in just a few minutes before your scheduled time. The facility also uses PA DOC‑approved tablets, but only inmates can order them through commissary. Family and friends fund purchases through JPay. These tablets don't include Wi‑Fi or a camera by default, and here's the catch: they have a 30‑day mortality timer. If the tablet isn't synced to a prison kiosk at least every 30 days, it locks. For tablet support, call ViaPath Technologies at 877-650-4249.

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Quick Facts

  • Visitors receive a Video Call URL in IVS and an automated confirmation email that includes the meeting ID and password for PA DOC Zoom visits at SCI Albion.
  • Visitors can join the PA DOC Zoom visit via the Zoom app using the meeting ID and password or by clicking the provided URL and should join only a few minutes before the scheduled time.
  • Tablets at SCI Albion are PA DOC‑approved, are ordered only by inmates through commissary, and are funded by family and friends via JPay.
  • Tablets include a 30‑day mortality timer and must be synced to a prison kiosk every 30 days to avoid locking.
  • ViaPath Technologies provides tablet customer support for friends and family at 877-650-4249.

Send Photos & Mail Guides

Common Questions

How do I join a PA DOC Zoom video visit at SCI Albion?

Use the Video Call URL in IVS or the confirmation email, which includes the meeting ID and password. Click the link or enter the credentials in the Zoom app. Log in just a few minutes before your scheduled start time—not earlier.

Who can order tablets for people incarcerated at SCI Albion and how are they paid for?

At SCI Albion, tablets are ordered only by inmates through commissary. Family and friends pay for them by funding the purchase through JPay.

What happens if a SCI Albion tablet is not synced regularly?

Tablets have a 30-day mortality timer and must be synced to a prison kiosk at least every 30 days. If they aren’t synced in time, the tablet will lock.

Who do I call for tablet customer support for SCI Albion?

ViaPath Technologies handles tablet customer support for friends and family. Call 877-650-4249 for technical help or account assistance.

Where do I mail letters and photos for someone at SCI Albion?

Send letters and photos to Smart Communications' P.O. Box in St. Petersburg, Florida. Include the inmate's full name and number, plus a complete, legible return address.

Can I send photographs to an inmate at SCI Albion?

Yes. Photos are allowed, but you’re limited to 25 per mailing, and they can’t contain nudity or explicit sexual material. Photos can’t be returned, and originals are destroyed after 45 days.

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