SCI LAUREL HIGHLANDS
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Guides for This Facility
How to Contact an Inmate at SCI LAUREL HIGHLANDS (PA)
Want to receive phone calls from someone at SCI Laurel Highlands? The first step is setting up a phone account with the Pennsylvania DOC's phone provider.
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How to Send Money to SCI LAUREL HIGHLANDS (PA)
Want to help someone at SCI Laurel Highlands get a tablet? Here's the key: you can't buy or order it for them directly. The incarcerated person has to order the tablet themselves through the Pennsylvania Department of Corrections commissary system.
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How to Schedule Your First Visit at SCI Laurel Highlands (Step‑by‑Step)
Getting your first visit scheduled comes down to two things: setting up your online account and being on the approved visitor list. Once those pieces are in place, booking a time slot through Pennsylvania's system is simple.
Read GuideAt a Glance
Visitation
- All in-person and video visits must be scheduled at least 3 days and no more than 60 days in advance.
- Contact visits allow up to 4 authorized visitors; video visits allow up to 6 authorized visitors.
- Inmates in general population may receive up to 4 contact visits and 6 video visits per month, subject to operational change.
Communication
- A "link" unit equals one cent and pays for songs, email messages, games, and other DOC‑approved tablet items.
- Tablets must be ordered by the inmate through the DOC commissary; family and friends can send money but transfers require a JPay account.
- Tablets have a mortality timer and must be synced to a prison kiosk every 30 days or the tablet will lock.
Sending Money
- Family members may send money electronically to inmates; consult the Department website 'JPay Information' link for details.
- Electronic transfers from friends and family require a JPay account for those transfers.
- Inmates must order DOC tablets through the facility commissary rather than family ordering tablets directly.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
All in-person and video visits at SCI Laurel Highlands must be scheduled through the Inmate Visitation System (IVS) at least 3 days ahead, but no more than 60 days in advance. Contact visits allow up to 4 authorized visitors; video visits allow up to 6. Inmates in general population are limited to 4 contact visits and 6 video visits per month, though this can change based on operations. Video visits last 45 minutes, while contact visits run at least one hour. Join a video session only a few minutes before the scheduled start to avoid losing time. Expect a metal detector and searches of visitors and vehicles. Rule violations can lead to suspended visiting privileges. IVS requires identity verification through a Keystone login. Minors should be added under a parent or guardian account with a DC-313 on file.
Read full guideCommunication
SCI Laurel Highlands uses ViaPath Technologies (ConnectNetwork) for inmate email and DOC tablets. For account setup, purchases, or technical issues, contact ViaPath customer service at 1-877-650-4249. The Department of Corrections doesn't handle vendor accounts or troubleshooting. Inmates order tablets through the DOC commissary. You can help by sending money, but those transfers require a JPay account. On the tablet, one "link" equals one cent and covers songs, email messages, games, and other DOC-approved items. These tablets have a mortality timer, meaning they must sync to a prison kiosk every 30 days or they'll lock. After release, the former inmate needs to send the tablet to ViaPath to remove the timer and load Wi-Fi and camera software. Video visits cannot be recorded, uploaded, shared, or distributed.
Read full guideSending Money
To send money to someone at SCI Laurel Highlands, the Department offers electronic payments and directs families to its "JPay Information" guidance for step-by-step instructions. Transfers from friends and family typically require a JPay account, including certain tablet-related transfers. Inmates order DOC tablets through the facility commissary, not directly from family. Tablet purchases and add-ons use Link units (1 Link equals one cent). Links can be spent on DOC-approved items like songs, email messages, and games. For deposit options and where funds can be applied (commissary, phone, or tablet balances), check the Department's guidance on accepted deposit methods.
Read full guideCommon Questions
Showing 6 of 9How far in advance do I need to schedule a visit at SCI Laurel Highlands?
You must schedule all in-person and video visits 3 to 60 days before the visit using the Inmate Visitation System (IVS).
VisitationHow many people can attend an in-person or video visit at SCI Laurel Highlands?
Contact (in-person) visits can include up to 4 authorized visitors, and video visits can include up to 6. In general population, inmates are also capped at 4 contact visits and 6 video visits per month, subject to operational changes.
VisitationAre video visits at SCI Laurel Highlands recorded?
Non-attorney video visits are audio and video recorded and can be reviewed. Attorney video visits are not recorded.
VisitationHow do I reach ViaPath customer service for SCI Laurel Highlands tablet or email issues?
Call ViaPath customer service at 1-877-650-4249 for help with inmate email, tablet purchases, or account questions. The Department of Corrections is not responsible for vendor account creation or technical troubleshooting, so ViaPath is the right contact.
CommunicationCan I record or share a video visit at SCI Laurel Highlands?
No. Recording, uploading, sharing, or distributing video visits is not authorized at SCI Laurel Highlands.
CommunicationWhat happens if a tablet is not synced every 30 days?
If the tablet is not synced to a prison kiosk within 30 days, the mortality timer will lock the device. After release, the former inmate must send the tablet to ViaPath so the mortality timer can be removed and Wi‑Fi and camera software can be loaded.
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Did You Know?
At SCI Laurel Highlands, you'll need to schedule all in-person and video visits at least 3 days ahead. You can book up to 60 days in advance.
This guide is based on feedback from 149 families and official facility documentation. Learn how we verify