Visitation at SCI Mercer

How to visit, scheduling, dress code, and visitor requirements

Overview

SCI Mercer handles all visits through the Pennsylvania DOC Inmate Visitation System (IVS), covering both in-person and video visits. Your identity is verified through a Keystone login, and every adult visitor needs their own IVS account. You must also be on the inmate's authorized visitors list before any visit can be approved. Professional visitors should call the Superintendent's Assistant to schedule or cancel video visits. Cancellations are processed in IVS and generate an automated email. For video visits, use the IVS link close to your scheduled time since sessions run back-to-back. Bring a current government-issued photo ID that includes your date of birth, and make sure the address you provide matches what's on your ID.

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Quick Facts

  • Pennsylvania DOC allows both in-person and video visits through the Inmate Visitation System (IVS).
  • IVS verifies visitor identity using Keystone login.
  • Professional visitors must call the Superintendent’s Assistant to schedule video visits.
  • To cancel a professional visit the professional visitor must call the Superintendent’s Assistant who will cancel it in IVS and an automated cancellation email will be sent.

Visitation Guides

Visitation

How to Visit Facility

Visiting someone at SCI Mercer takes a little planning, but it's straightforward once you know the process. The Pennsylvania Department of Corrections offers both in-person and video visitation. Getting set up means using the state's visitation system and following on-site screening rules.

Common Questions

Can I do a video visit instead of an in-person visit at SCI Mercer?

Yes. Pennsylvania DOC supports both in-person and video visits through the Inmate Visitation System (IVS).

Do I need a Keystone login to use IVS for SCI Mercer visits?

Yes. IVS verifies your identity using a Keystone login, so you'll need a Keystone account to schedule and join visits.

How do professional visitors schedule or cancel a video visit at SCI Mercer?

Professional visitors must call the Superintendent’s Assistant to schedule or cancel video visits. Cancellations are processed in IVS and trigger an automated cancellation email.

Other Guides for SCI Mercer

Phone & Messaging

How to Contact an Inmate at Facility

If this facility uses DOC's Inmate Visitation System (IVS) for video visits, you'll connect through Zoom using a link from IVS or your confirmation email.

Sending Money

How to Send Money to Facility

All Pennsylvania Department of Corrections (PA DOC) facilities use JPay for inmate money transfers. If you want to help with commissary purchases or other approved spending, JPay is the only payment channel you'll need.

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