How to send messages, photos, and packages
SCI Retreat uses third-party vendors for phone, video, and tablet communications. To connect, you'll typically create a visitor account with the approved vendor, complete identity verification, request a connection to the incarcerated person, then wait for facility approval and scheduling. For funds and commissary purchases, SCI Retreat relies on JPay. You can deposit money through the JPay website, by phone, by money order to JPay, or at lobby kiosks in the prison. JPay deposit support is available toll-free 24/7 at 800-574-5729. Tablets can only be ordered by inmates through the DOC commissary, so if you want to help, add funds to the inmate's JPay account for tablet services or accessories.
Search for a loved one and send messages and photos in minutes.
SCI Retreat follows Pennsylvania DOC rules that route different types of mail to different addresses. Getting the right destination the first time means your loved one receives it without unnecessary delays.
Mailing a letter or photos to someone at SCI Retreat? You won't send it directly to the prison. All non-privileged mail goes through Pennsylvania DOC's Smart Communications processing center first, using a specific address format.
Add funds through JPay, and do not send money to other websites, people, or email requests. Deposits are accepted on the JPay website, by phone at 800-574-5729, by money order to JPay, or at lobby kiosks at the prison.
No. Tablets are ordered only by inmates through the DOC commissary. If you want to help, add funds to the inmate’s JPay account so they can purchase tablet services or accessories.
Start by creating a visitor account with the facility's approved vendor. You'll need to complete identity verification and request a connection to the incarcerated person. The facility controls approvals and scheduling. Some services require prepayment or vendor credits before calls or messages go through.
Trying to schedule a visit at SCI Retreat with a child? The DC-313 requirement is often the thing that quietly stops people. Here's what it means and how it connects to your IVS visitor account.
PA DOC resources give conflicting
If you need to support someone incarcerated at SCI Retreat, the Pennsylvania Department of Corrections routes inmate account deposits through JPay. Using the authorized process keeps your money safe and helps you avoid scams.
