General guidance for Mail and Photos
Mail and Photos at SCORE Jail, WA: start with our general mail and photos guide, then confirm details with the facility at (206) 257-6200.
SCORE Jail, WA
Physical Address
20817 17th Ave SDes Moines, WA, 98198 Find inmate search, visitation, mail, phone, and commissary information for SCORE Jail in Des Moines, WA. Use this guide to confirm facility details and next steps.
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Guides for This Facility
Phone & Messaging
How to Contact an Inmate at SCORE Jail, WA (WA)
Staying in touch with someone at SCORE Jail typically means video visits, outbound phone calls, mail, or adding funds to their account. SCORE uses specific vendors and strict scheduling and mail rules, so a little setup upfront saves a lot of frustration later.
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Sending Commissary
How to Send Money to SCORE Jail, WA (WA)
You can add money to someone's trust account at SCORE Jail through TouchPay. Options include a lobby kiosk, online deposit, or phone payment. Just make sure you have the right identifiers before you start.
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Visitation
How to Schedule Your First Video Visit at SCORE Jail
Scheduling your first video visit at SCORE Jail is straightforward once you understand how the system works. Register correctly, book within the allowed window, and your visit will go smoothly.
Read GuideAt a Glance
Visitation
- All visitor registration and visit booking are done online through Securus; registration requires full name, date of birth, and a valid email address.
- Visits must be scheduled at least 24 hours in advance and no more than seven days ahead; same-day visits are not allowed.
- Internet/video visits are booked in 25-minute increments and sessions start and end on time; late arrivals receive only the remaining time.
Communication
- Inmates at SCORE Jail cannot receive incoming calls; they place outbound calls through Securus and use prepaid accounts to pay for calls.
- Prepaid phone accounts can be set up to fund calls placed by inmates through the Securus system.
- Securus vendor guidance for SCORE Jail visitors says not to use Chrome or Microsoft Edge to join scheduled Video Connect sessions.
Sending Commissary
- The TouchPay lobby kiosk in the SCORE Jail lobby accepts cash and major cards for deposits.
- Phone deposits are available at 1-866-232-1899 but only after you establish a TouchPay account online.
- You can make online deposits at www.TouchPayDirect.com using the inmate’s name, state/facility, and Inmate ID Number.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
Visiting someone at SCORE Jail is done entirely online through Securus. You'll need to register with your full name, date of birth, and a valid email address before booking. Visits must be scheduled at least 24 hours in advance and no more than seven days ahead. Same-day visits aren't allowed. Each video visit runs in a 25-minute block on a strict clock. If you connect late, you only get the remaining time, and the session won't restart. Regular video visiting windows run Sunday through Saturday, 08:00AM to 05:30PM and 07:00PM to 09:30PM. Keep in mind that visits can be temporarily canceled for safety concerns, lockdowns, or other operational reasons. Follow SCORE's dress code and video rules closely. Violations (including contraband, smoking, or vaping) can lead to suspended privileges, fines, or even prosecution.
Read full guideCommunication
SCORE Jail doesn't accept incoming calls to inmates. Instead, people in custody place outbound calls through Securus, and you can set up a prepaid account to fund those calls. For video visits, you'll register, schedule, and connect through the Securus portal. One important note: Securus warns against joining scheduled Video Connect sessions using Chrome or Microsoft Edge. Use a different supported browser for the smoothest connection. A vendor account is required for video visits and other digital services, and all sessions are recorded. If a lockdown cancels your session, Securus will notify you and you can reschedule through the portal.
Read full guideSending Commissary
SCORE Jail handles inmate trust account deposits through TouchPay. You have several options for adding funds: the lobby kiosk, the TouchPayDirect.com online portal, phone deposits, or retail cash walk-ins. The TouchPay kiosk in the jail lobby accepts cash and major credit or debit cards, and deposits post immediately. For online deposits, go to www.TouchPayDirect.com with the inmate's full name, the correct state and facility, and the Inmate ID Number. Phone deposits are available at 1-866-232-1899 after you set up a TouchPay account online. If you prefer paying in person, Cash Express accepts walk-in cash deposits. You'll need a TouchPay account and your TouchPay order confirmation number. TouchPay support can help with any questions.
Read full guideCommon Questions
Showing 6 of 9
Q
How do I schedule a video visit at SCORE Jail?
Register and schedule your visit online through Securus. Registration requires your full name, date of birth, and a valid email address, and visits must be booked at least 24 hours and up to seven days in advance (no same-day visits).
Visitation
Q
What are SCORE Jail's visiting hours for video visits?
Video visiting windows are Sunday through Saturday, 08:00AM to 05:30PM and 07:00PM to 09:30PM. Visits are booked in 25-minute increments and start and end on time, so plan to sign in a few minutes early.
Visitation
Q
What happens if my visit is canceled or I’m late to a scheduled visit?
If a visit is canceled due to a lockdown or safety issue, it won't count as your weekly visit. You'll get an email notification and can reschedule through Securus. If you connect late, you can still visit for whatever time remains, but the session won't be restarted.
Visitation
Q
Can I call an inmate at SCORE Jail, WA?
No. SCORE Jail doesn't accept incoming calls to inmates. All calls must be placed outbound through Securus using prepaid account funding.
Communication
Q
How do I schedule a video visit with an inmate at SCORE Jail?
Create an account in the Securus portal, then schedule your video visit online. Follow the Securus instructions for account setup, identity verification, and advance scheduling.
Communication
Q
What browser should I use for scheduled Video Connect sessions?
Securus advises against using Chrome or Microsoft Edge for scheduled Video Connect sessions. Use an alternate supported browser instead.
CommunicationMore Guides
How to Visit SCORE Jail, WA (WA)First SCORE video visit: register, schedule, and prepare (step-by-step)How to Schedule a Video Visit at SCORE Jail (Des Moines, WA)How to send money to someone at SCORE: kiosk, phone, online, or walk‑inSCORE Visit Cancellation Rules & What to Do if a Lockdown Cancels Your VisitSCORE Visit Cancellation Rules: When a Cancel Counts and What to DoThree Ways to Put Money on an Inmate's Account at SCORE (TouchPay)Three Ways to Put Money on an Inmate’s Commissary at SCORE (TouchPay)What Counts as a Visit at SCORE: Cancelling Less Than 24 Hours & Lockdown CancellationsWhat Happens If You're Late to a SCORE Video VisitWhat happens if you’re late to a SCORE video visit (and how to avoid it)When SCORE cancels visits: lockdowns, email notices, and how to rescheduleHow to Schedule Your First Video Visit at SCORE Jail (Securus): Step by stepHow to Send Money to Someone at SCORE Jail: TouchPay options explainedSCORE's Video Visit Dress Code: What 'dress conservatively' means and why it mattersWhen Your SCORE Visit Gets Canceled: Lockdowns, rescheduling, and what to expectCan Inmates at SCORE Vote? Rights and How the Jail HelpsFour Ways to Put Money on an Inmate’s Account at SCORE (TouchPay)Mailing to SCORE: address, photo limits, and rules for books and contrabandMail to SCORE Jail: What You Can Send, How to Address It, and What Happens If It’s RejectedSending Mail to SCORE Jail: Exact Address, Photo Limit, and What Gets ThroughWhat 'Contraband' Actually Means at SCORE Jail — Definition and ConsequencesWhat You Can (and Can't) Mail to Someone at SCORE JailCan Inmates at SCORE Vote? How to request and return an absentee ballotMailing Letters, Photos, and Books to Someone at SCORE: What’s allowed and how to address itUnderstanding SCORE's Contraband Rules: What could get you arrested or have mail returnedWhat Happens If You're Late to Your SCORE Video Visit?
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Did You Know?
To visit someone at SCORE Jail in Washington, you must register, schedule, and view visits online through Securus (https://securustech.net/).
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify