How to Contact an Inmate at SCORE Jail, WA (WA)

SCORE Jail handles visits through Securus Technologies. You'll need to register and schedule online before you can see anyone. Phone contact works differently than most people expect. You can't call an inmate directly. Instead, the inmate places outbound calls through the Securus phone system. To cover the cost of those calls, you set up a pre-paid account with Securus. To support your loved one day-to-day, you can deposit money into their inmate trust account through TouchPay. Deposits can be made at a lobby kiosk, by toll-free phone, or online through TouchPay's site. Mail is also an option, but it needs to be addressed correctly (including the inmate's full name and name/ID number) and must include your return address. All mail is opened and inspected for contraband. The exception is legal mail that's clearly identified as attorney or court correspondence related to the inmate's current case.

1. Create your Securus account and register as a visitor. SCORE requires visitors to register and schedule visits online through Securus.
2. Schedule within the allowed window. Book your visit at least 24 hours in advance and no more than 7 days in the future. Same-day visits are not permitted.
3. Choose the right session length and be ready on time. Internet visits are scheduled in 25-minute increments. Log in early and be ready at the start time, because visits start and end on time and will not be restarted after the start time.

1. Watch for an email if a visit is canceled. If SCORE initiates a lockdown, you will receive an email notice about the cancellation.
2. Know it should not count against the weekly visit. Cancellations due to a SCORE-initiated lockdown will not count as a weekly visit.
3. Reschedule it yourself through Securus. The visit will not be automatically rescheduled, so you’ll need to book a new time online.

• ✓ Plan for outbound-only calls: incoming calls to inmates are not allowed, and inmates place outbound calls using Securus Technologies.
• ✓ Set up a Securus pre-paid phone account if you want to pay for those outbound calls.
• ✓ Use TouchPay to add money to an inmate’s trust account, either at a lobby kiosk, by toll-free phone, or online through TouchPay’s website.

• ✓ Address the envelope with the inmate’s full name and name/ID number.
• ✓ Include your return address on the envelope.
• ✓ Expect mail to be opened and inspected for contraband.
• ✓ If you are sending legal mail, clearly identify it as legal mail between the attorney/court and the inmate, related to the inmate’s current case.

Before you set everything up, double-check the current Securus registration and scheduling process for SCORE. Online systems change. Confirm you're using the correct Securus site and that internet visits are still run in 25-minute increments with strict start and end times.

• ✓ Confirm that visits still must be scheduled at least 24 hours in advance and no more than 7 days out, and that same-day visits are not allowed.
• ✓ Ask how lockdown-related cancellations are handled right now, including how you’ll be notified and the exact steps to reschedule through Securus.

• ✓ Confirm Securus is still the phone vendor for outbound inmate calls and that pre-paid account setup is still the recommended option.
• ✓ Verify TouchPay deposit options (lobby kiosk availability, toll-free phone process, and the correct TouchPay website) and any current limits or fees before you send money.

Mail rules can be strict, and they do change. Before sending anything, verify the current addressing format SCORE expects (including how they want the inmate's name and name/ID number written), what items are allowed in personal mail, and how legal mail should be labeled to qualify for the legal-mail exception.