How to Schedule a Video Visit at SCORE Jail (Des Moines, WA)
Scheduling a video visit at SCORE is straightforward once you know the system. Here's how to register and book your visit.
SCORE Jail uses Securus for all video visits. Head to https://securustech.net/ to create your account, then use the same site to browse available time slots and book your visit.
Info Needed
- ✓ Full name
- ✓ Date of birth
- ✓ Valid email address
Timing matters when booking. SCORE requires at least 24 hours' notice, and you can't schedule more than 7 days ahead. Plan around that 24-hour minimum - otherwise you'll find yourself refreshing an empty calendar.
No same-day visits: SCORE does not allow same-day video visitation scheduling.
Video visits run 25 minutes. When browsing the schedule, you'll see time slots built around that length - no shorter options or open-ended calls.
Video visits are available daily in two blocks: 08:00AM–05:30PM and 07:00PM–09:30PM. If one block looks full, check the other.
- Go to Securus - Use https://securustech.net/ to register and manage SCORE video visits.
- Create your visitor account - During registration, be ready with the information SCORE requires (including a valid email).
- Schedule within the allowed window - Pick a visit time that’s at least 24 hours away but no more than 7 days out.
- Confirm your appointment details - Double-check the date and time before you finalize, since SCORE does not allow same-day visits and you’ll need to plan ahead.
- ✓ Your Securus account is created and you can log in
- ✓ You’re using the same valid email address you registered with
- ✓ You’ve chosen a time at least 24 hours in advance (and within the next 7 days)
- ✓ Your device is ready (charged, stable internet, camera/mic working)
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