How to send money to someone at SCORE: kiosk, phone, online, or walk‑in
Need to put money on someone's account at SCORE? You've got four options: the lobby kiosk, phone, online, or a walk-in cash payment at a retail location. Here's how each one works.
The money goes into their inmate trust account - that's what they use for commissary and other basics while in custody. SCORE handles all deposits through TouchPay, so you'll see that name pop up whether you're using the lobby kiosk, paying online, or calling in.
SCORE has a TouchPay kiosk right in the jail lobby at 20817 17th Avenue South, Des Moines, WA 98198. If you're already heading to the facility, this is usually the easiest route - you pay in person and the money goes straight to the right account.
- ✓ Cash
- ✓ MasterCard debit or credit
- ✓ Visa debit or credit
Prefer to pay by phone? Call 1-866-232-1899 and follow the prompts to deposit using a MasterCard or Visa debit/credit card. One catch: you'll need to set up a TouchPay account online before the phone option will work.
- ✓ The inmate’s name and inmate ID number
- ✓ A MasterCard or Visa debit/credit card to pay with
- ✓ Your TouchPay account information (since the phone system requires you to set up the account online first)
To deposit online, go to TouchPayDirect. Select your state, choose "SCORE Jail" as the facility, then enter the person's information so the funds land in the right account.
- ✓ Inmate’s name
- ✓ State
- ✓ Facility name: SCORE Jail
- ✓ Inmate ID number
Heads up: Have the inmate ID number ready before you start - TouchPay won't let you complete a deposit without it. And if you plan to use the phone or walk-in cash option, you'll need to create a TouchPay account online first.
Need to pay cash but can't make it to the SCORE lobby? The walk-in retail option works. First, set up a TouchPay account online, or call a TouchPay representative at (866) 204-1603 to get started.
- Set up your TouchPay account - Do this online, or call TouchPay at (866) 204-1603 for help getting established.
- Create the payment order and choose Walk‑In Retail - The order process is similar to paying online, but you select Walk‑In Retail as the way you’ll complete the payment.
- Take your Order Confirmation Number to a Cash Express location and pay in cash - The retailer uses that confirmation number to apply your cash payment to the correct order.
Needed Info
- ✓ Inmate’s full name
- ✓ State (Washington) and facility name (SCORE Jail)
- ✓ Inmate ID number
- ✓ MasterCard or Visa debit/credit card details (for phone/online payments)
- ✓ Order Confirmation Number (for walk‑in retail cash payments)
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