How to send messages, photos, and packages
SCORE Jail doesn't accept incoming calls to inmates. Instead, people in custody place outbound calls through Securus, and you can set up a prepaid account to fund those calls. For video visits, you'll register, schedule, and connect through the Securus portal. One important note: Securus warns against joining scheduled Video Connect sessions using Chrome or Microsoft Edge. Use a different supported browser for the smoothest connection. A vendor account is required for video visits and other digital services, and all sessions are recorded. If a lockdown cancels your session, Securus will notify you and you can reschedule through the portal.
Search for a loved one and send messages and photos in minutes.
Mail rules can feel picky. But getting the basics right is usually what separates a delivered letter from one that's delayed or rejected. Use the address format below, stick to allowed items, and you'll dodge the most common problems.
Get the address format right, include the required identifying details, and stay within SCORE's limits on photos and books. Here's what's allowed, how screening works, and what happens if something gets rejected.
Mail rules at SCORE are strict, but straightforward once you know what to expect. Get the address right, include the proper identifying info, and follow the limits on photos and publications—your mail will get through without delays or rejections.
Getting mail into SCORE Jail comes down to three things: the exact address format, a return address on every envelope, and keeping contents simple enough to pass inspection.
SCORE Jail has strict mail rules. Small mistakes can delay or reject your letter. Follow these guidelines to give your mail the best shot at getting through.
No. SCORE Jail doesn't accept incoming calls to inmates. All calls must be placed outbound through Securus using prepaid account funding.
Create an account in the Securus portal, then schedule your video visit online. Follow the Securus instructions for account setup, identity verification, and advance scheduling.
Securus advises against using Chrome or Microsoft Edge for scheduled Video Connect sessions. Use an alternate supported browser instead.
If someone is in custody at SCORE during an election, they may still be able to vote by absentee ballot. Here's how eligibility works, who helps with the process, and how ballots get returned for mailing.
- The inmate is a citizen of the United States. - The inmate is a resident of the county. - The inmate will be at least 18 years old by the time of the next election. - The inmate has not been declared mentally incompetent by a court. - The inmate is awaiting trial or currently on trial for a criminal offense. - The inmate is serving time for a traffic or misdemeanor offense, or serving as a condition of probation.
Your first video visit at SCORE is straightforward once you know the process. Follow these steps to register, book an allowed time slot, and sidestep common last-minute issues.
