First SCORE video visit: register, schedule, and prepare (step-by-step)
Your first video visit at SCORE is straightforward once you know the process. Follow these steps to register, book an allowed time slot, and sidestep common last-minute issues.
How to visit, scheduling, dress code, and visitor requirements
Visiting someone at SCORE Jail is done entirely online through Securus. You'll need to register with your full name, date of birth, and a valid email address before booking. Visits must be scheduled at least 24 hours in advance and no more than seven days ahead. Same-day visits aren't allowed. Each video visit runs in a 25-minute block on a strict clock. If you connect late, you only get the remaining time, and the session won't restart. Regular video visiting windows run Sunday through Saturday, 08:00AM to 05:30PM and 07:00PM to 09:30PM. Keep in mind that visits can be temporarily canceled for safety concerns, lockdowns, or other operational reasons. Follow SCORE's dress code and video rules closely. Violations (including contraband, smoking, or vaping) can lead to suspended privileges, fines, or even prosecution.
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Your first video visit at SCORE is straightforward once you know the process. Follow these steps to register, book an allowed time slot, and sidestep common last-minute issues.
Scheduling a video visit at SCORE is straightforward once you know the system. Here's how to register and book your visit.
Scheduling your first video visit at SCORE Jail is straightforward once you understand how the system works. Register correctly, book within the allowed window, and your visit will go smoothly.
This guide covers how to schedule a remote video visit with someone at SCORE Jail through Securus. You'll learn the first-time setup process, the facility's scheduling rules, and how to pick a time slot, confirm your appointment, and be ready to connect when the visit starts.
SCORE Jail handles all visitation through online video visits. Once you set up your account and schedule within the allowed window, the process is pretty straightforward.
If your SCORE visit gets canceled—or you need to cancel—timing matters. Here's how the 24-hour rule works, what happens when a lockdown cancels your visit, and how to reschedule.
Cancellations at SCORE fall into two buckets — and they're handled differently. If you or the inmate cancel, timing is everything: cancel at least 24 hours ahead and it won't count against you. Cancel with less notice and it counts as a used visit. When SCORE cancels due to a lockdown, safety concern, or other administrative reason, that's different — it won't count toward your weekly visit, and you'll get an email notification.
SCORE expects you to look "conservative" on video visits, and there's a reason for that. Dressing like you're headed to a professional setting helps your visit go smoothly and protects your visiting privileges.
Don't want to lose a visit slot at SCORE? The 24-hour cutoff is everything. Here's how late cancellations work, what happens when lockdowns cancel your visit, and how to get back on the schedule.
If you're late to a SCORE video visit, you can still connect—but the clock doesn't wait for you. Sessions start and end at their scheduled times, whether you're there or not.
Running a few minutes late to your SCORE video visit? You're not automatically out of luck — but you will lose time. Here's how the timing works, what happens if you connect late, and some easy ways to dodge last-minute tech headaches.
A canceled visit at SCORE can catch you off guard, especially when you've built your day around it. Here's why cancellations happen, how you'll find out, and what to do to get back on the schedule.
A canceled visit is frustrating, especially when you planned your whole day around it. At SCORE, cancellations usually come down to safety, security, or an inmate's disciplinary status. Knowing the difference helps you reschedule faster.
Register and schedule your visit online through Securus. Registration requires your full name, date of birth, and a valid email address, and visits must be booked at least 24 hours and up to seven days in advance (no same-day visits).
Video visiting windows are Sunday through Saturday, 08:00AM to 05:30PM and 07:00PM to 09:30PM. Visits are booked in 25-minute increments and start and end on time, so plan to sign in a few minutes early.
If a visit is canceled due to a lockdown or safety issue, it won't count as your weekly visit. You'll get an email notification and can reschedule through Securus. If you connect late, you can still visit for whatever time remains, but the session won't be restarted.
If someone is in custody at SCORE during an election, they may still be able to vote by absentee ballot. Here's how eligibility works, who helps with the process, and how ballots get returned for mailing.
- The inmate is a citizen of the United States. - The inmate is a resident of the county. - The inmate will be at least 18 years old by the time of the next election. - The inmate has not been declared mentally incompetent by a court. - The inmate is awaiting trial or currently on trial for a criminal offense. - The inmate is serving time for a traffic or misdemeanor offense, or serving as a condition of probation.
Need to add money for commissary at SCORE Jail? TouchPay is the system you'll use. You have four options: lobby kiosk, toll-free phone, online, or walk-in retail cash. Here's how each one works.