How to Mail to Scott's Bluff County (PO BOX 591, Longview TX) — What Happens After You Send It
Mail for someone held through Scotts Bluff County now routes through a Texas processing PO Box. It gets scanned there and delivered electronically. Here's the exact address—and what happens after you drop your letter in the mail.
Starting September 18, 2025, send regular inmate mail to the Texas processing address: PO BOX 591, Longview, Texas 75606. Write the incarcerated person's name and their Sheriff's Office inmate number clearly on the envelope - this is how they match your letter to the right account.
Required on every non-legal letter: Include the inmate’s name, the Sheriff’s Office inmate number, and your return address.
Mail sent to PO Box 591 doesn't arrive at the jail as paper. It goes to a central processing location, gets scanned, and then reaches your loved one electronically. They'll view what you sent on the inmate tablets.
Once your letter is delivered electronically, the original isn't returned or saved. The processing center destroys the physical mail after scanning.
Plan for electronic viewing only: Once your mail is scanned, your loved one reads it on a tablet - and the original paper copy will be destroyed, not saved or sent back.
Use standard paper. Non-legal mail sent to the processing address can't be larger than 8.5 inches wide by 11 inches tall.
Keep it to five pages or fewer. Send more than that, and your letter won't be delivered - it'll come back to you.
Write on one side of the page only. The system scans front-side only, so anything on the back won't reach the inmate.
You can include one photo per mailing - just one. Send more than that, and the entire letter gets returned. Nothing will be scanned or delivered.
- ✓ Address it with the inmate’s name, Sheriff’s Office inmate number, and your return address
- ✓ Use pages no larger than 8.5" x 11"
- ✓ Send no more than 5 pages total (over 5 pages = returned, not delivered)
- ✓ Write on the front side only (back-side writing won’t be delivered)
- ✓ Include no more than 1 photo (more than 1 photo = entire mailing returned; nothing scanned)
Don't send legal or medical mail to PO Box 591. Legal mail goes to the Scotts Bluff County Detention Center's physical address: 2522 7th St, Gering, NE 69341. Medical mail also needs to go directly to the facility where the inmate is housed.
The PO Box handles regular letters only. Magazines, newspapers, books, and bulk mailings aren't accepted there - they'll be returned. Send those items directly to the facility where the inmate is housed.
Rule of thumb: If it’s legal, medical, or a physical publication (books, newspapers, magazines) or bulk mail, don’t use PO Box 591 - send it to the facility where the inmate is housed.
The key moment after you mail your letter is when it reaches the processing center and gets scanned. Once that happens, it's delivered electronically - and your loved one can view it on their tablet.
There's no paper delivery step. The original gets destroyed after processing. If you're mailing something irreplaceable, assume you won't get it back - mail sent to PO Box 591 isn't returned or released after electronic delivery.
Tip: Keep your mailing receipt or any tracking info you used - once the item is processed, the original won’t be available because it’s destroyed after electronic delivery.
Quick Printable Checklist
- ✓ (Effective Sept 18, 2025) Mail regular letters to: PO BOX 591, Longview, TX 75606
- ✓ Put the inmate’s name and Sheriff’s Office inmate number on the envelope
- ✓ Include your return address
- ✓ Keep it to 5 pages or fewer
- ✓ Write on the front side only
- ✓ Include no more than 1 photo
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