Shasta County Jail
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Guides for This Facility

How to Contact an Inmate at Shasta County Jail (CA)
Need to reach someone at Shasta County Jail? Start with the right phone number, then follow the jail's process for requesting a visit.
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How to Request a Visit & Plan Your Time at Shasta County Jail
Visiting someone at Shasta County Jail takes a bit of planning. Your visitation request must be received at least 7 days before your visit, and the jail won't accept requests more than 30 days out. Once submitted, your request goes through a review. If approved, you'll get an email with your assigned 30-minute time slot—based on the housing unit you're visiting.
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How to Visit Shasta County Jail (CA)
Shasta County Jail uses a visitation request process with a specific timing window, and your visit time gets assigned after approval. The steps below will help you pick the right day, submit your request on time, and show up during the correct visiting hours.
Read GuideAt a Glance
Visitation
- Visitation requests must be received at least 7 days before the requested visitation date and cannot be submitted more than 30 days in advance.
- Visitors must check the visitation schedule for the correct visitation days based on the inmate's housing unit before submitting a request.
- Official visiting hours are 7:30 to 11:30 am and 6:00 to 10:00 pm every day, with an additional 12:30 to 4:30 pm window on weekends.
Communication
- ICSolutions provides options for purchasing prepaid phone services for this facility.
- Some features on the Shasta County site require creating an account and signing in.
- Official contact phone numbers for the jail are listed on the county site.
Sending Money
- Shasta County Jail uses Access Corrections to accept deposits and to make bail, parole, or probation payments.
- Confirm the incarcerated person’s full name and booking or facility ID before starting a deposit.
- Do not mail cash; most facilities refuse cash sent through the mail.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
To visit someone at Shasta County Jail, submit a visitation request at least 7 days before your preferred date, but no more than 30 days ahead. Before requesting, check the visitation schedule for the inmate's housing unit so you pick the right visiting days. Official visiting hours are 7:30 to 11:30 am and 6:00 to 10:00 pm every day, with an extra 12:30 to 4:30 pm window on weekends. Once approved, the jail assigns you a 30-minute time slot and sends an email with your confirmed time. Scheduling systems can vary, so review the jail's visitation page or scheduling portal instructions before booking.
Read full guideCommunication
Shasta County Jail handles prepaid phone services through ICSolutions. Family and friends fund calls through that vendor using the details on the jail's site. Some online tools tied to communications require you to create an account and sign in, which also means agreeing to the site's Terms of Service and Privacy Policy. For questions about calling accounts or other communication issues, the jail posts official phone numbers and contact lines on the county site. One practical tip: set up your communications account and add funds ahead of time. Platforms and vendors can change, and some sites may run on older systems during transitions.
Read full guideSending Money
Shasta County Jail uses Access Corrections for deposits and for bail, parole, or probation payments. Before sending funds online, confirm the incarcerated person's full name and their booking or facility ID so the deposit reaches the right account. Deposit options vary but commonly include an online or mobile portal, phone deposits, lobby kiosks, and U.S. Postal money orders, depending on what the vendor offers for this facility. Money added to an inmate's trust account can cover commissary, phone time, hygiene items, and other permitted purchases. Balances may be reduced by authorized or court-ordered deductions. Never mail cash. Follow the vendor's instructions, and be ready to create an account and agree to the service's terms if required.
Common Questions
Showing 6 of 9What are the visiting hours at Shasta County Jail?
Official visiting hours are 7:30 to 11:30 am and 6:00 to 10:00 pm every day. On weekends, there is also a 12:30 to 4:30 pm visiting window.
VisitationHow far in advance do I need to request a visit at Shasta County Jail?
Submit your visitation request at least 7 days before the visit. You also can't request more than 30 days in advance.
VisitationHow long is a visit and how will I be notified of my assigned time?
Visits are scheduled in 30-minute time slots. Once approved, you'll get an email with your assigned time. Check the inmate's housing-unit schedule before submitting your request so you pick the right day.
VisitationHow do I add money for phone calls at Shasta County Jail?
Shasta County Jail uses ICSolutions for prepaid phone services. Add funds through the vendor's payment system listed on the jail's site. If a separate communications app or platform is involved, create your account and preload funds in advance by following that platform's steps.
CommunicationDo I need an account to use video or messaging for Shasta County Jail?
Possibly. Some features on the Shasta County site require creating an account and signing in, so register before trying to use video or electronic messaging if those are offered. Setting up the account early also lets you review and accept any Terms of Service on your own time.
CommunicationWhere can I find Shasta County Jail’s phone numbers for questions about communications?
Official contact phone numbers and support lines are posted on the Shasta County website. Check the facility's contact page there for the most current numbers.
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Did You Know?
Submit visitation requests at least 7 days before the requested visit, and do not submit them more than 30 days in advance.
This guide is based on feedback from 63 families and official facility documentation. Learn how we verify