Sheboygan County Detention Center, WI
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Guides for This Facility

Putting Money on an Inmate's Account at Sheboygan County Jail: Kiosk and Mail Rules
Need to add money to someone's account at Sheboygan County Detention Center? The facility accepts cash deposits at an on-site kiosk and mailed funds via money order or cashier's check. Here's how to do each without your deposit getting rejected.
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Can you drop off medication? Rules for getting prescriptions to inmates at Sheboygan County Detention Center
Getting medication to someone at Sheboygan County Detention Center? The details matter. Here's what determines whether a prescription gets accepted or turned away.
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How to register with Securus for visits at Sheboygan County Detention Center
Before you can visit anyone at Sheboygan County Detention Center, you need to register with Securus. Get your account set up first, and scheduling visits becomes straightforward.
Read GuideAt a Glance
Visitation
- All visitors—including on-site—must register with Securus before visiting the Sheboygan County Detention Center.
- Remote visitation times are daily: 9:00 AM–11:30 AM; 1:00 PM–2:30 PM; and 5:30 PM–9:00 PM.
- On-site visitation times are Monday and Thursday 6:00 PM–9:00 PM and Wednesday 1:00 PM–2:30 PM.
Communication
- Sheboygan County Detention Center uses Securus Video Connect for web-based video sessions via the free Securus app, computer, or tablet.
- Three-way calls are not allowed and are subject to disciplinary action.
- Inmates may purchase phone time ($10 for 20 minutes and $20 for 40 minutes) by submitting a request to the bookkeeper, and purchased time is issued on Tuesdays and Thursdays.
Mail & Letters
- Personal mail is routed to the Securus Digital Mail Center and is no longer accepted physically at the jail effective 05/01/2023.
- Mail received by Securus is digitally scanned and made available to inmates on tablets and kiosks.
- Legal mail, publications, and money orders must be mailed directly to Sheboygan County Detention Center rather than through the digital mail center.
Sending Money
- Cash deposits for inmate accounts are made at the KIOSK in the Detention Center entrance at 2923 S 31st St, Sheboygan.
- Funds sent by mail must be money orders or cashier's checks; mailed funds may not exceed $500.
- Medical visit charges and similar fees are deducted immediately from the inmate's canteen account and apply only to services the inmate requests.
Contact Info
- Sheboygan County Detention Center address: 2923 South 31st Street, Sheboygan, WI 53081‑4612.
- Main phone for the Detention Center is 920‑459‑1300 and fax is 920‑459‑1310.
- Correctional records requests must be submitted via the facility’s Correctional Records Request Form to 2923 S 31st St, Sheboygan, WI 53081.
Facility Info
- Meal delivery and mandatory headcount windows are: 5:00am–6:00am; 7:00am–7:30am; 12:00pm–1:00pm; 3:00pm–3:30pm; 4:30pm–5:30pm; and 11:00pm–11:30pm.
- Medication drop-offs must be in original pharmacy packaging with the inmate’s name, current (not expired), and each medication in separate packaging.
- Court-attire items may be dropped off for inspection and approval; the facility provides separate allowed-item lists for males and females.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Every adult visitor at Sheboygan County Detention Center must register with Securus before any visit—including on-site visits. GTL also offers online scheduling and an Android app (GTL VisMobile) for registration and visit management. Remote video visits run daily in three blocks: 9:00 AM–11:30 AM, 1:00 PM–2:30 PM, and 5:30 PM–9:00 PM. On-site visits happen Monday and Thursday from 6:00 PM–9:00 PM, and Wednesday from 1:00 PM–2:30 PM. All visits are recorded and electronically monitored, though approved attorneys and other professionals may be exempt. Each 20-minute session allows only two guests in view. Leave phones, cameras, and recording devices at home. Children need a birth certificate on their first visit. Dress conservatively and expect standard security screening.
Read full guideCommunication
Sheboygan County Detention Center uses Securus Video Connect for video sessions. You can connect from anywhere using the free Securus app, a computer, or a tablet. Phone access is controlled—inmates can only call approved contacts, and three-way calls are strictly prohibited. Getting caught on a three-way call means disciplinary action. Need to add phone minutes? Your loved one can submit a request to the bookkeeper: $10 for 20 minutes or $20 for 40 minutes. Purchased time gets issued on Tuesdays and Thursdays. You'll need a vendor account and must be on the facility-approved contact list. Expect calls and electronic messages to be monitored.
Mail & Letters
As of 05/01/2023, Sheboygan County Detention Center no longer accepts personal mail directly. Instead, letters go to the Securus Digital Mail Center, where they're scanned and made available to inmates on tablets and kiosk systems—the original paper isn't delivered. A few exceptions: legal mail, publications, and money orders must still be mailed directly to Sheboygan County Detention Center. To avoid delays, include the inmate's full legal name and booking/DOC number, plus your return address. For publications, follow publisher or vendor rules for subscriptions and books.
Read full guideSending Money
Cash deposits go through the KIOSK in the Detention Center entrance at 2923 S 31st St, Sheboygan. Mailing funds? Use a money order or cashier's check—personal checks aren't accepted, and the total can't exceed $500. The facility deducts certain fees directly from the inmate's canteen account for services they request. Nurse sick call runs Monday–Friday with a $5.00 fee. MD sick call happens once per week at $7.00. Need to pay failure-to-pay fines? Handle them in person at the Sheriff's Department first floor, or pay online or by phone through GovPayNet.
Read full guideCommon Questions
Showing 6 of 18Do I need to register with Securus to visit someone at Sheboygan County Detention Center?
Yes. All visitors—including on-site visitors—must register with Securus before visiting, and each adult visitor needs their own registration.
VisitationWhen can I schedule a remote or on-site visit at Sheboygan County Detention Center?
Remote visits are available daily from 9:00 AM–11:30 AM, 1:00 PM–2:30 PM, and 5:30 PM–9:00 PM. On-site visits are Monday and Thursday 6:00 PM–9:00 PM and Wednesday 1:00 PM–2:30 PM.
VisitationWhat are the rules about guests, recording, and items during a visit?
Visits are recorded and electronically monitored, except that approved attorneys or other professionals may be exempt from recording. Cell phones, cameras, and recording devices aren’t allowed, and only two guests may be in view per 20-minute session.
VisitationHow do I set up a video visit with someone at Sheboygan County Detention Center?
Video sessions run through Securus Video Connect using the free Securus app, a computer, or a tablet. You’ll likely need to set up a vendor account and be registered on the facility’s approved list before you can connect.
CommunicationCan I join a three-way call with an inmate at Sheboygan County Detention Center?
No. Three-way calls are not allowed and can result in disciplinary action.
CommunicationHow does an inmate purchase phone time and when is it credited?
An inmate can request phone time through the bookkeeper, with options listed as $10 for 20 minutes or $20 for 40 minutes. Purchased time is issued on Tuesdays and Thursdays.
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Did You Know?
You'll need to register with Securus to visit Sheboygan County Detention Center in Wisconsin — this requirement, including for on-site visits, took effect 12/05/22.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify