Sheridan Corrections Center, IL
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Guides for This Facility

How to Send Money to Sheridan Corrections Center, IL (IL)
Helping someone at Sheridan Corrections Center stay connected and get what they need comes down to two things: funding phone calls through ICSolutions, and adding money to their trust account so they can buy phone minutes through commissary.
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IDOC Phone Provider Change (Securus → ICSolutions): What Families Need to Know
IDOC is switching prison phone service from Securus to ICSolutions. Here's the timeline, what might briefly go down during the switch, what transfers automatically, and how to get any remaining Securus balance back.
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What to Bring (and What to Leave Behind) for Your First IDOC Visit
Your first visit can feel overwhelming, but packing for an IDOC visit is straightforward: bring the right ID, leave almost everything else behind, and be ready for screening at the door.
Read GuideAt a Glance
Visitation
- All adult visitors (except legal visitors and government officials) must complete a Prospective Visitor's Interview (DOC 0148) before visiting.
- Adult visitors are required to bring two forms of identification; one must be a state-issued photo ID, and vehicle information is required.
- Visitors, their vehicle, and their property are subject to search and visitors must submit to a body search at the Visitor Center.
Communication
- All IDOC facilities (except Adult Transition Centers) moved video visitation to ICSolutions; Sheridan uses ICSolutions for video.
- Visitors must create an ICSolutions account, download the ICSolutions app, and test it before joining a visit.
- Friends and family can fund calls via an ICSolutions prepaid account or by adding funds to the incarcerated person's trust account for commissary minutes.
Sending Money
- To fund phone calls at Sheridan Corrections Center, friends and family can create and fund an ICSolutions prepaid account or add funds to the incarcerated person’s trust account for commissary‑purchased minutes.
- Funds in Securus Advance Connect accounts will not transfer automatically to ICSolutions; contact Securus about refunds.
- Deposits go into an inmate’s trust or commissary account and the facility may apply new deposits toward outstanding balances or court‑ordered obligations.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visits at Sheridan Correctional Center are scheduled online through SignUpGenius. Arrive at least 10 minutes before your time slot. Most adult visitors (other than legal visitors and government officials) must complete the Prospective Visitor's Interview (DOC 0148) before visiting. Bring two forms of identification, including a state-issued photo ID, and be ready to provide vehicle information. Visitors, vehicles, and personal property are all subject to search. You'll need to submit to a body search at the Visitor Center. Refusing a search or arriving intoxicated will get you turned away. The Visiting Room does not allow electronic devices, food or drinks, purses or bags, books or magazines, sunglasses, or personal keys. Small lockers are available. If you have a conviction or pending charges, you'll need written approval from the Chief Administrative Officer. Once approved at any IDOC facility, that approval stays valid across IDOC for the person's current incarceration.
Read full guideCommunication
Sheridan Correctional Center uses ICSolutions for both video visits and phone services. For video visits, create an ICSolutions account, download the ICSolutions app, and test it before your scheduled visit. For phone calls, friends and family can pay by adding money to an ICSolutions prepaid account or by funding the incarcerated person's trust account so commissary minutes can be purchased. Calls from Sheridan through ICSolutions will show (779) 214-6761 on your caller ID. The domestic ICSolutions call rate is $0.008 per minute. If you still have a Securus Advance Connect balance, it will not transfer automatically to ICSolutions. Contact Securus about refund options.
Read full guideSending Money
Sheridan Corrections Center uses ICSolutions for phone funding. You can set up an ICSolutions prepaid account, or deposit funds into the incarcerated person's trust account so they can buy minutes through commissary. If you still have money in a Securus Advance Connect account, it will not transfer automatically to ICSolutions. Contact Securus about refund options. Before submitting any deposit, double-check the incarcerated person's full name and booking/ID number (or date of birth) so the funds route correctly. Use approved deposit options such as an online vendor or on-site kiosk. Electronic deposits usually post faster than mailed payments, and transfers between facilities can delay availability. New deposits may be applied to outstanding balances or court-ordered obligations.
Read full guideCommon Questions
Showing 6 of 10What ID do I need to visit someone at Sheridan Correctional Center?
Bring two forms of identification. One must be a state-issued photo ID, and you must have documentation that verifies your date of birth.
VisitationCan someone with a criminal record visit an incarcerated person at Sheridan?
Yes, but you need written approval from the Chief Administrative Officer if you have a criminal conviction or pending charges. Once you are approved at any IDOC facility, that approval remains valid across IDOC for the person’s current incarceration.
VisitationWhat am I not allowed to bring into the Visiting Room at Sheridan?
Leave electronic devices, food or drinks, purses or bags, books or magazines, sunglasses, and personal keys outside the Visiting Room. Small lockers are available. You can be denied entry if you refuse a search or arrive intoxicated.
VisitationHow do I schedule a video visit with someone at Sheridan Correctional Center?
Schedule video visits through ICSolutions. Create an ICSolutions account, use the ICSolutions app to schedule, and test the app before your visit.
CommunicationHow can I receive phone calls from an incarcerated person at Sheridan?
Calls from Sheridan go through ICSolutions and typically show (779) 214-6761 on your caller ID. You can fund calls through an ICSolutions prepaid account or by adding funds to the incarcerated person's trust account so commissary minutes can be purchased.
CommunicationWill my Securus Advance Connect balance transfer to ICSolutions after the vendor switch?
No. Securus Advance Connect funds do not transfer automatically to ICSolutions, so contact Securus at 1-800-844-6591 or visit securustech.net for refund options or next steps.
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Did You Know?
Sheridan Corrections Center is an Illinois Department of Corrections facility that encourages visitation to help incarcerated people stay connected with family, friends, and the community. Keep in mind that visits can be restricted for safety or security reasons, or during facility lockdowns.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify