How to deposit funds, commissary, and payment options
Sheridan Corrections Center uses ICSolutions for phone funding. You can set up an ICSolutions prepaid account, or deposit funds into the incarcerated person's trust account so they can buy minutes through commissary. If you still have money in a Securus Advance Connect account, it will not transfer automatically to ICSolutions. Contact Securus about refund options. Before submitting any deposit, double-check the incarcerated person's full name and booking/ID number (or date of birth) so the funds route correctly. Use approved deposit options such as an online vendor or on-site kiosk. Electronic deposits usually post faster than mailed payments, and transfers between facilities can delay availability. New deposits may be applied to outstanding balances or court-ordered obligations.
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For phone time, create and fund an ICSolutions prepaid account, or add funds to the incarcerated person's trust account for commissary-purchased minutes. Double-check their full name and booking/ID (or date of birth) before depositing, then use an approved option like an online vendor, kiosk, or retail agent. Electronic deposits usually post faster than mailed ones.
No. Funds in a Securus Advance Connect account will not transfer automatically to ICSolutions. Contact Securus to ask about refund options.
It depends on the vendor and the deposit method. Electronic deposits typically post faster than mailed payments. If the person is transferred between facilities, availability can be delayed.
Sending mail to someone at Sheridan Correctional Center? Most personal letters, cards, and photos won't arrive as paper—they'll be delivered digitally. Here's how the scanning process works, what gets through as originals, and how to avoid unnecessary delays.
If your loved one is at Sheridan Correctional Center, most incoming non-privileged mail won't be handed over in its original form. IDOC scans that mail into PDFs, which your loved one can view on their bulletin board/tablet. There are a few exceptions to this process, and at least one format you should avoid sending entirely.
Sending a letter to someone at Sheridan Correctional Center? Here's what actually happens to it. For most regular mail, your loved one won't receive the paper you sent—they'll view a scanned copy on a tablet instead.
