How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Shutter Creek Correctional Institution.

Sending Photos and Postcards

A great way to send love and support to a loved one at Shutter Creek Correctional Institution is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Shutter Creek Correctional Institution.

Frequently asked questions about Shutter Creek Correctional Institution

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Shutter Creek Correctional Institution.

2. How much does it cost to send a message to Shutter Creek Correctional Institution?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Shutter Creek Correctional Institution?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Shutter Creek Correctional Institution. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Shutter Creek Correctional Institution. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Shutter Creek Correctional Institution?

   Mailing address:

   Shutter Creek Correctional Institution
   95200 Shutters Landing Ln
   North Bend, OR 97459
   Phone: (541) 756-6666

   Business hours:

   • Monday: Closed
   • Tuesday: Closed
   • Wednesday: Closed
   • Thursday: Closed
   • Friday: Closed
   • Saturday: 8:00 – 10:30 AM
   • 12:30 – 3:15 PM
   • Sunday: 8:00 – 10:30 AM
   • 12:30 – 3:15 PM

5. What are the visiting hours at Shutter Creek Correctional Institution?

   Visiting hours at Shutter Creek Correctional Institution vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (541) 756-6666 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Shutter Creek Correctional Institution?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Shutter Creek Correctional Institution for their specific mail policies.

7. How do I send money to an inmate at Shutter Creek Correctional Institution?

   You can send money to an inmate at Shutter Creek Correctional Institution through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Shutter Creek Correctional Institution?

   Many facilities now offer video visitation as an alternative to in-person visits. At Shutter Creek Correctional Institution, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Shutter Creek Correctional Institution?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Shutter Creek Correctional Institution for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Shutter Creek Correctional Institution, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The multifaceted approach to personal development at Shutter Creek Correctional Institution reflects a deep understanding that meaningful change requires addressing the diverse needs of each individual. Rather than offering isolated interventions, the facility typically integrates educational, vocational, and therapeutic opportunities into a cohesive framework designed to foster comprehensive growth. This holistic philosophy recognizes that sustainable reintegration depends upon developing multiple competencies simultaneously, creating pathways that may address both immediate skill gaps and underlying behavioral patterns.

Educational services often form the cornerstone of these developmental opportunities, with individuals typically having access to basic literacy programs, GED preparation, and various continuing education options. Furthermore, vocational programs may provide hands-on training in practical trades and technical skills that align with regional employment markets. These educational and vocational opportunities are often structured to build progressively, allowing individuals to advance their capabilities while developing essential time management skills that prove invaluable both within the facility and upon release.

The therapeutic and support dimensions of programming typically encompass individual counseling services that address personal challenges through evidence-based approaches. Furthermore, cognitive behavioral programs may help individuals develop critical thinking skills and emotional regulation strategies, while restorative justice opportunities often focus on accountability and healing. Support services frequently include specialized programming around healthy relationships, helping individuals build the interpersonal skills necessary for successful community reintegration. These interconnected opportunities create a comprehensive support system that addresses the complex factors contributing to successful personal transformation.

Daily Life & Visitation

The rhythmic sound of cell doors unlocking signals the beginning of another structured day, as individuals at Shutter Creek Correctional Institution currently navigate a carefully orchestrated routine that continues to balance security requirements with opportunities for personal development. The daily schedule typically begins in the early morning hours with count procedures, followed by breakfast service in the facility's dining areas, where individuals generally move in designated groups according to their housing assignments. Throughout the day, structured programming schedules offer various activities including educational classes, vocational training opportunities, and counseling sessions that may help individuals work toward their rehabilitation goals.

Living accommodations at the facility typically consist of shared cells or dormitory-style housing units, where individuals usually have access to basic amenities including personal storage space for approved belongings and commissary items. The dining arrangements generally involve scheduled meal times in common areas, with menus that often include a variety of nutritionally balanced options prepared in the facility's kitchen, sometimes with the assistance of individuals assigned to food service work details. Furthermore, recreational opportunities may include access to outdoor exercise areas, indoor fitness equipment, and organized sports activities, although these privileges typically depend on security level classifications and individual conduct records.

Although daily life operates within the constraints of institutional rules and security protocols, the facility generally provides various avenues for maintaining family connections and personal growth. Visitation policies typically allow for scheduled visits with approved family members and friends, while communication options may include monitored phone calls and correspondence privileges that help individuals maintain important relationships. Work assignments within the facility often include maintenance duties, kitchen services, laundry operations, and other institutional jobs that may provide individuals with structure and potentially transferable skills, while structured programming continues to offer educational and therapeutic opportunities designed to support successful reintegration into the community.