Video Visit Limits & Privacy at SCI Pine Grove: What Families Should Know
Planning visits with someone at SCI Pine Grove? Two things matter most: how many visits you get each month, and whether video calls are private. Here's what PA DOC rules allow for general-population visitation.
General-population inmates at SCI Pine Grove can receive up to 6 video visits and up to 4 in-person visits per month. That's the cap. If you want to stay connected throughout the month, pace your visits across the calendar rather than booking them all at once.
Both in-person and video visits require advance scheduling, and you can't book more than 60 days out. This creates a planning sweet spot: book early enough to grab open slots, but not so early that your dates fall outside the 60-day window.
Tip: Because you can’t schedule more than 60 days out, set a reminder to book as soon as the dates you need fall inside that window.
Regular video visits at SCI Pine Grove aren't private. Non-attorney calls are audio and video recorded, and staff can review them.
Attorney video visits are different - they're not recorded. Because of this, avoid discussing legal strategy or sensitive matters during regular video visits. Save those conversations for attorney calls.
Even when you follow the rules, real-life disruptions happen. Visits get canceled. Slots fill up. If you need to reschedule, remember the 60-day advance booking limit - your options depend on what's available inside that window.
- Check your visit status in the scheduling system - confirm whether it shows canceled, pending, or approved.
- Rebook using the earliest available slot - stay within the advance-scheduling requirement and the 60-day maximum window.
- If the cancellation doesn’t make sense, contact the facility for help - ask what changed and what your next available options are.
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