How to Send Mail to Someone at SCI Pine Grove: The Complete Guide
SCI Pine Grove uses different mailing channels depending on what you're sending. Here's how to pick the right one and format the address so your mail actually gets there.
Send Photos & Mail at SCI Pine Grove
How to send messages, photos, and packages
Overview
All non-attorney video visits at SCI Pine Grove are audio and video recorded and may be reviewed. Attorney video visits are exempt from recording. You can join up to five minutes before the scheduled start time, giving you a buffer to get connected. If you're using a phone or tablet, install the Zoom Cloud Meetings app from Google Play or the App Store. The IVS link opens Zoom and auto-fills the Meeting ID, but you still need to enter your name or email to join. Inmates can also place telephone calls under the North American Calling Plan. Calls to U.S. states can be collect or prepaid, while calls to certain territories must be prepaid. The phone prompts walk you through choosing a language, selecting collect vs debit, entering the number, and entering the inmate's IPIN.
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Quick Facts
- All non‑attorney video visits at SCI Pine Grove are audio/video recorded and subject to review; attorney video visits are not recorded.
- Visitors may join a PA DOC video visit up to five minutes before the scheduled start time.
- To join video visits on a phone or tablet visitors must download/install the Zoom Cloud Meetings app from Google Play or the App Store.
- The IVS link opens Zoom and will auto‑populate the Meeting ID, but visitors must enter their name or email to join.
- Inmate telephone calling follows the North American Calling Plan and requires entering language, collect vs debit, area/country code and number, and the inmate’s IPIN.
Send Photos & Mail Guides
How to Send Mail, Photos, Books, and Publications to Someone at SCI Pine Grove
Mail for Pennsylvania state prisons runs on two separate tracks: everyday letters and photos go through a central mail processor, while books and magazines get routed to a different processing center. Getting the right address and format makes all the difference for smooth delivery.
Common Questions
Are video visits at SCI Pine Grove recorded?
Yes. All non-attorney video visits are audio/video recorded and subject to review. Attorney video visits are not recorded.
How early can I join a PA DOC video visit for someone at SCI Pine Grove?
You can join up to five minutes before the scheduled start time.
Do I need an app to join SCI Pine Grove video visits on my phone?
Yes. To join on a phone or tablet, download and install the Zoom Cloud Meetings app from Google Play or the App Store. The IVS link opens Zoom and auto-populates the Meeting ID, but you still must enter your name or email.
How do inmates place calls from SCI Pine Grove and what do I need to know about collect vs prepaid calls?
Phone calls follow the North American Calling Plan. Calls to U.S. states can be collect or prepaid, while calls to certain territories must be prepaid. The dialing prompts walk you through choosing a language, selecting collect vs debit, entering the number, and entering the inmate's IPIN.
Other Guides for SCI Pine Grove
Before Your Visit: Checklist and What to Expect When You Arrive at SCI Pine Grove
A visit goes a lot smoother when scheduling and paperwork are handled before you leave home. Use this checklist to plan your visit at SCI Pine Grove and know what to expect when you arrive.
Before Your Visit: Checklist for SCI Pine Grove Visitors
A smooth visit at SCI Pine Grove starts before you leave home. Use this checklist to schedule within the right window, bring the right people and paperwork, and avoid surprises at the gate.
Phone & Messaging
How to Contact an Inmate at Smart Comm. SCI Pine Grove (PA)
Trying to connect with someone at SCI Pine Grove? The two main options covered here are video visits through IVS (which use Zoom) and inmate phone calls, which follow Pennsylvania DOC calling-plan rules.
