How to visit, scheduling, dress code, and visitor requirements
SCI Pine Grove offers both in-person and video visitation, but all visits must be scheduled in advance within the facility's scheduling windows. You'll need to be on the inmate's authorized visitors list and follow IVS account rules for adults and minors. In-person visits allow up to four authorized visitors, while video visits allow up to six. General population inmates may face monthly caps (up to six video visits and four in-person visits per month), depending on operational needs. If a child is participating, a DC-313 form must be present, and minors should be added under a parent or guardian's IVS account. Expect searches and metal detector screening for both visitors and vehicles. There is no public waiting area on DOC grounds. For questions, contact the facility or Central Office at ra-crdocinmatevss@pa.gov.
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A visit goes a lot smoother when scheduling and paperwork are handled before you leave home. Use this checklist to plan your visit at SCI Pine Grove and know what to expect when you arrive.
A smooth visit at SCI Pine Grove starts before you leave home. Use this checklist to schedule within the right window, bring the right people and paperwork, and avoid surprises at the gate.
Your first video visit at SCI Pine Grove goes smoother when you set up your IVS (Keystone) account early, add your loved one correctly, and have Zoom ready before your scheduled time. Here's how to get from account setup to joining the call.
Setting up your first video visit at SCI Pine Grove takes a few steps, but it's manageable once you know the process. This guide covers IVS (Keystone Login), adding the right people to your account, scheduling within the DOC time window, and joining the visit on Zoom.
SCI Pine Grove offers both in-person and video visits through the Pennsylvania DOC visitation system. A smooth visit comes down to scheduling early, showing up ready for security screening, and confirming details that can change.
Planning visits with someone at SCI Pine Grove? Two things matter most: how many visits you get each month, and whether video calls are private. Here's what PA DOC rules allow for general-population visitation.
Video visits make staying connected easier, but you'll get more out of them if you plan around the monthly limits and know what privacy you do (and don't) have. Here's how PA DOC scheduling works for SCI Pine Grove, plus what recording means for the things you choose to talk about.
In-person visits allow up to four authorized visitors. Video visits allow up to six authorized visitors.
Yes. All in-person and video visits must be scheduled in advance within the facility's scheduling windows. Check IVS or contact the facility if you have questions about availability.
Add minors under a parent or guardian’s IVS account, and make sure a DC-313 form is present for any child participating. Adults 18 and older must create their own IVS account before scheduling.
Trying to connect with someone at SCI Pine Grove? The two main options covered here are video visits through IVS (which use Zoom) and inmate phone calls, which follow Pennsylvania DOC calling-plan rules.
SCI Pine Grove uses different mailing channels depending on what you're sending. Here's how to pick the right one and format the address so your mail actually gets there.
Mail for Pennsylvania state prisons runs on two separate tracks: everyday letters and photos go through a central mail processor, while books and magazines get routed to a different processing center. Getting the right address and format makes all the difference for smooth delivery.
