How to send messages, photos, and packages
ViaPath handles remote video and messaging at Sonoma County Jail. Remote video visitation costs $0.12 per minute. Video messages (effective April 1, 2025) run $1.00 for 30 seconds or $2.50 for 60 seconds. Statewide communications platforms are changing, so the vendor and app may shift—confirm the facility's current provider before creating an account or adding funds. To use prepaid video visits or electronic messaging, set up an account on the department's communications platform and add money through the app's prepaid feature before scheduling sessions. For in-person visits, Sonoma County requires telephone scheduling and a visiting-approval form with basic identity and relationship details.
Search for a loved one and send messages and photos in minutes.
Sonoma County is changing how regular mail works at its detention facilities this fall. Starting September 1, 2025, all non-privileged mail must go through Pigeonly — you can no longer send it directly to the jail. After October 1, 2025, any non-privileged mail that still shows up at the facility gets returned to sender.
Remote video visitation at Sonoma County Jail is billed at $0.12 per minute.
Video messages cost $1.00 for 30 seconds and $2.50 for 60 seconds. These rates are listed as effective April 1, 2025.
Yes. Create an account on the department’s communications platform and add funds using the app’s prepaid feature before you use video visits or messaging.
Schedule personal visitation by telephone using the jail’s published number and hours. Same-day sign-ups are not allowed.
Start sending non-privileged mail through Pigeonly on Sept. 1, 2025. Any non-privileged mail received at the jail after Oct. 1, 2025 will be returned to sender.
Address non-privileged mail to Pigeonly at PO Box 96777, Las Vegas, NV 89193. Include “Inmate Name – Booking Number” and the facility name and code: Main Adult Detention Facility (MADF 2000) or North County Detention Facility (NCDF 2001).
Putting money on someone's books is one of the quickest ways to help—but you'll need to follow the jail's limits and payment rules. Here's how the account cap works, what deposit methods the jail accepts, weekly commissary limits, and current ViaPath tablet and video pricing (effective April 1, 2025).
Scheduling a personal visit at Sonoma County Jail is straightforward once you know the call window and what to have ready. Here's everything you need to know about the phone-only booking process.
Your first in-person visit goes smoother when you plan around the jail's timing rules. Here's what to know about check-in, how long you'll have, and visitor limits.
