How to Contact an Inmate at Southwestern Corrections Center, IL (IL)

There are two ways to cover calling costs at Southwestern Corrections Center. First, you can set up a Friends & Family prepaid account with ICSolutions. This lets you pay for the calls you receive on your end. Second, you can add money to the incarcerated person's commissary or trust account, which they can then use to purchase phone minutes through commissary.

Steps-to-follow

• ✓ Create and fund a Friends & Family prepaid account with ICSolutions if you want to pay for the calls you receive.
• ✓ Add funds to the incarcerated person’s commissary/trust account if you want them to buy phone minutes through commissary.
• ✓ If you run into account or call-service problems, contact ICSolutions Customer Service for help.
• ✓ Use the ICSolutions phone number or email listed below when you need support.

Got questions about phone services or your account? Contact ICSolutions Customer Service at 888-506-8407. You can also email Customer@icsolutions.com.

Before you fund anything, double-check a few things. Make sure the funding method you plan to use is accepted for the person you're trying to reach. Ask about any limits or restrictions on prepaid funding or trust-account deposits. The two funding options above cover how to pay for calls, but they don't reflect current fees, calling schedules, or other facility-specific restrictions.

1. Call ICSolutions Customer Service at 888-506-8407 for questions about calls, billing, or account issues.
2. Email ICSolutions at Customer@icsolutions.com if you prefer email support or need to follow up in writing.