How to send messages, photos, and packages
St. Bernard Parish Jail has a JPAY kiosk in the visitor processing area where you can deposit money into someone's account. Bring whatever payment method the vendor requires. For phone calls, video visits, tablet messaging, and electronic photos, Louisiana facilities use approved third-party vendors—the exact vendor and signup process can vary by jail. After booking, people in custody typically place outgoing calls; incoming calls are usually restricted. Calls and electronic communications are commonly monitored. To receive calls, schedule video visits, or exchange messages, you'll need to create a vendor account and load funds in advance. Before connecting, double-check that your device and browser or app are compatible and your balance is ready.
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Staying in touch with someone in Louisiana custody means choosing between collect phone calls, secure electronic messages, and in-person visits. Here's how the phone and email side works—so you can avoid surprises and pick what's most reliable for your family.
You can deposit money using the on-site JPAY kiosk located in the visitor processing area at St. Bernard Parish Jail.
Yes. Families typically create an account with the jail’s approved communication vendor and add funds so calls, video visits, or messages can be processed.
Calls and electronic communications are commonly monitored. People in custody generally make outgoing calls, while incoming calls are usually restricted.
Your first visit to St. Bernard Parish Jail can feel intimidating—mostly because you don't know what happens at the door. The good news: security screening is predictable once you know the basics. You'll register, show your ID, and possibly be searched before reaching the visiting area.
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Getting approved to visit starts before you show up at the jail. At St. Bernard Parish Jail, you'll need to be on the incarcerated person's approved visiting list—and that approval begins with a specific application.
