How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at St. Charles County Corrections.

Sending Photos and Postcards

A great way to send love and support to a loved one at St. Charles County Corrections is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of St. Charles County Corrections.

Frequently asked questions about St. Charles County Corrections

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by St. Charles County Corrections.

2. How much does it cost to send a message to St. Charles County Corrections?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at St. Charles County Corrections?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at St. Charles County Corrections. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at St. Charles County Corrections. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of St. Charles County Corrections?

   Mailing address:

   St. Charles County Corrections
   301 N 2nd St
   St Charles, MO 63301
   Phone: (636) 949-3003

5. What are the visiting hours at St. Charles County Corrections?

   Visiting hours at St. Charles County Corrections vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (636) 949-3003 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to St. Charles County Corrections?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with St. Charles County Corrections for their specific mail policies.

7. How do I send money to an inmate at St. Charles County Corrections?

   You can send money to an inmate at St. Charles County Corrections through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at St. Charles County Corrections?

   Many facilities now offer video visitation as an alternative to in-person visits. At St. Charles County Corrections, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at St. Charles County Corrections?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact St. Charles County Corrections for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at St. Charles County Corrections, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Educational initiatives form the cornerstone of rehabilitation efforts, with residents typically accessing comprehensive learning opportunities that address fundamental academic needs. These initiatives often include basic education programs designed to help residents earn their GED or improve literacy skills. Additionally, ESL classes may be available for residents whose primary language is not English, helping them develop communication skills essential for successful community reintegration.

Vocational training initiatives complement educational offerings by providing residents with practical, marketable skills. These hands-on programs may deliver instruction in various trades and technical fields, allowing residents to develop expertise that can lead to employment opportunities upon release. The vocational component often includes specialized training in areas like plumbing, which teaches residents valuable technical skills while addressing practical facility maintenance needs.

Support services and therapeutic initiatives focus on addressing underlying issues that may have contributed to criminal behavior. Substance abuse treatment programs typically provide residents with tools and strategies for maintaining sobriety and making healthier life choices. Additionally, initiatives focusing on healthy relationships and decision-making skills may help residents develop better interpersonal abilities and critical thinking processes. These therapeutic components often work together to address the complex personal challenges residents face, supporting their overall rehabilitation and preparation for successful community reintegration.

Daily Life & Visitation

Structured schedules currently govern every aspect of residential life, with consistent routines that continue to provide predictable frameworks throughout each day. Wake-up calls typically occur in the early morning hours, followed by scheduled meal times, work assignments, and programming activities that deliver stability through repetition. Count times punctuate the day at regular intervals, ensuring accountability while maintaining the orderly flow of daily operations.

Housing units generally accommodate multiple residents in shared living spaces, with personal belongings limited to approved items that can be stored in designated areas. Meals are served in communal dining areas at scheduled times, with residents rotating through in organized groups to maintain order and efficiency. Additionally, the commissary operates on specific days, allowing residents to purchase approved personal items and snacks to supplement their basic necessities.

Work assignments typically include kitchen duties, maintenance tasks, laundry services, and facility cleaning responsibilities that help residents develop routine while contributing to daily operations. Recreation time may offer opportunities for outdoor exercise, television viewing, and limited recreational activities, though these vary based on security level and facility capacity. While visitation schedules and phone privileges provide important connections to family members, these communications generally operate within structured timeframes that support both security protocols and family relationships.