Visitation
How to Visit Facility
Before you make plans, know which types of visits are currently allowed and what's temporarily on hold.
Visitation at St. Charles County DOC
How to visit, scheduling, dress code, and visitor requirements
Overview
Visiting at St. Charles County DOC looks different right now. All in-person personal visits were suspended starting March 22, 2025 due to renovations, so check for updates before making travel plans. Instead, the facility directs families to remote options through Jail ATM. You can use the Jail ATM website to access video call services and add funds to an inmate account. There's also a Jail ATM kiosk in the Corrections lobby for adding funds (it does not dispense cash). Attorneys can visit clients without a prior appointment but must present proper credentials on arrival. For standard visiting steps, be ready to submit any required application, wait for approval before scheduling, arrive early, and expect ID checks and screening.
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Quick Facts
- All in-person personal visits were suspended starting March 22, 2025 because of renovations.
- The Jail ATM website can be used to place bail, add funds to inmate accounts, and access video call services.
- A Jail ATM kiosk in the Corrections lobby lets visitors add funds to an inmate account but it does not dispense cash.
- Attorneys may visit clients without an appointment but must present proper credentials on arrival.
Visitation Guides
In-Person Visits Suspended at St. Charles County DOC — How to Use Video Visitation and What Attorney Visits Mean
Planning to visit someone at St. Charles County DOC? The rules have changed. As of March 22, 2025, in-person personal visits are suspended due to renovations. Video visitation is now the main option for families, though attorney visits continue as usual.
Common Questions
Are in-person visits at St. Charles County DOC currently suspended?
Yes. All in-person personal visits were suspended starting March 22, 2025 due to renovations.
How can I visit an inmate by video or add money to their account?
Use the Jail ATM website to access video call services and add funds to an inmate account. You can also add funds at the Jail ATM kiosk in the Corrections lobby, but it does not dispense cash.
Can attorneys visit inmates at St. Charles County DOC without scheduling a visit?
Yes. Attorneys can visit clients without an appointment but must present proper credentials on arrival.
Other Guides for St. Charles County DOC
Commissary at St. Charles County Jail: Ordering Deadlines, Limits, and How Families Use Securepak
Trying to get commissary to someone at St. Charles County DOC? Two things matter most: the weekly cutoff time and the spending limits. Here's how ordering works, both for inmates placing their own orders and for families using Securepak.
Phone & Messaging
How to Contact an Inmate at Facility
This facility uses JailATM for most of the ways families stay connected: bail payments, account deposits, and video calls. Personal mail goes through a central processing system, so it helps to understand how that works before you send anything.
How to Mail Original Documents for an Inmate to Sign at St. Charles County DOC
Need an inmate at St. Charles County DOC to sign an original document—like a Power of Attorney or vehicle title transfer? Mail it using the county's specific format so it goes directly to the caseworker, not through regular mail processing.
