Penmate Inmate Support Guides
Phone & Messaging

How to Contact an Inmate at Facility

Trying to stay connected with someone at Stark County Jail? The most important thing to know is that visits must be scheduled ahead of time. Once you understand the hours and sign-up process, it's pretty straightforward.

• 3 min read Based on general OH policies
How to Contact an Inmate at Facility

Visits at Stark County Jail run Tuesday through Friday (excluding holidays), from 8:00am to 11:00am and 12:00pm to 4:00pm. No evenings, no weekends. Plan around the facility's schedule. Each inmate gets one 30-minute visit per week, so treat it like a weekly appointment. Keep your group small, too. Only two visitors are allowed per visit, and that count includes minors.

Note: You must schedule your visit at least 24 hours in advance. On the day of the visit, arrive 10 minutes early to register with a valid photo ID.

You'll schedule your visit through ICSolutions.com. Pick an available day and time, then plan your trip around that slot. If you skip this step and just show up, expect to be turned away.

IARP program visits: If the inmate is enrolled in the IARP program, visitation times may differ from the standard schedule. Call inmate visitation at 330-451-1360 to get the exact visit time.

How to Contact an Inmate at Facility
  1. Schedule on ICSolutions.com: Choose an available day and time to visit the inmate.
  2. Schedule at least 24 hours ahead: Same-day scheduling is not allowed, so plan at least one day out.
  3. Arrive early with your ID: Show up 10 minutes before your scheduled time to register, and bring a valid photo ID.
  • ✓ You are planning for one 30-minute visit per week (per inmate)
  • ✓ Your group is within the two-visitor limit (including minors)
  1. Confirm IARP timing by phone: If the inmate is in the IARP program, call inmate visitation at 330-451-1360 to obtain the exact visitation time.

Before you make the drive, double-check the basics. Visiting hours are Tuesday through Friday (excluding holidays), 8:00am to 11:00am and 12:00pm to 4:00pm. Schedule through ICSolutions.com at least 24 hours before your visit. That 24-hour requirement matters if you're trying to get in quickly. Build it into your plan so you're not stuck waiting an extra day.

Note: IARP visitation times may vary, even if you’ve seen standard hours posted. Call inmate visitation at 330-451-1360 to confirm the exact time for an inmate in that program.

Confirm the visit limits before you go. Each inmate gets one 30-minute visit per week, and only two visitors are allowed per visit (including minors). Show up with more than two people, and you may have to split up or reschedule. On the day of your visit, arrive 10 minutes early so you have time to register. Bring a valid photo ID for check-in.

Find an Inmate at Stark County Jail

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Stark County Jail

Before You Go: Stark County Jail Visitor Checklist

A little prep can save you a wasted trip. Use this checklist to schedule correctly, show up on time with the right ID, and avoid the common clothing and item mistakes that get people turned away at the door.

How to Schedule a Visit at Stark County Jail (Plan 24 Hours Ahead)

Scheduling a visit at Stark County Jail is simple, but two rules are non-negotiable: book through ICSolutions.com, and do it at least 24 hours before your visit. Try to set something up last-minute? You'll fall outside the facility's required window and may not get in.

How to Schedule Your First Video Visit at Stark County Jail

Video visits at Stark County Jail are scheduled through ICSolutions.com. You'll pick an available day and time, then show up for your appointment. One thing to know upfront: visits must be booked at least 24 hours in advance. The jail needs that lead time to work around court dates, programs, and other inmate appointments.