How to Call Stewart Detention and Leave an Urgent Message for a Detainee
Need to reach someone at Stewart Detention quickly? Here's what matters: detainees can't receive incoming calls. Instead, you'll call the facility and leave specific identifying details so staff can deliver your urgent message.
For detainee information at Stewart Detention, call (229) 838-5000.
The phone line is answered between 8 a.m. and 4 p.m. Call during that window.
Trying to reach a detainee directly? That's why it feels like hitting a wall - detainees at Stewart Detention cannot receive incoming phone calls. You can't call and get connected on the spot. Instead, you have to go through the facility's process to pass along an urgent message.
Checklist Info Ready
- ✓ Detainee’s first name, last name, and any hyphenated names
- ✓ Any aliases the detainee may use
- ✓ Date of birth
- ✓ Country of birth
- ✓ Detainee’s alien registration number (A-number)
- ✓ Your name
- ✓ Your telephone number (where you can be reached)
- Call the facility line - Dial (229) 838-5000.
- Call during answered hours - The line is answered between 8 a.m. and 4 p.m.
- Ask to leave an urgent message - Detainees can’t receive incoming calls, so you’ll be leaving the message through staff.
- Provide the required details clearly - Give the detainee’s full name and alien registration number, plus your name and a telephone number where you can be reached.
Leave the detainee's full name and alien registration number, along with your name and a callback number. That gives the facility everything it needs to route your message to the right person and reach you if necessary.
Can't get through by phone? Stewart Detention also has tablets available. The facility directs people to the GettingOut platform for sending non-confidential messages.
Troubleshooting Tips
- ✓ Call between 8 a.m. and 4 p.m.; outside those hours the line may not be answered
- ✓ Double-check you’re dialing (229) 838-5000
- ✓ Before you call, confirm spelling (including hyphenated names), any aliases, date of birth, country of birth, and the A-number so staff can identify the right detainee quickly
If no one answers: Try again during the 8 a.m. to 4 p.m. window. If you still can’t reach the line, consider sending a non-confidential message through the facility’s tablet messaging option (GettingOut).
To leave an urgent message at Stewart Detention, call (229) 838-5000 between 8 a.m. and 4 p.m. Detainees can't receive incoming calls, so have the detainee's full name and alien registration number ready, plus your name and callback number.
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