How to Make a Cash Deposit for an Inmate (Walk‑In Retail) — Step‑by‑Step

Walk‑In Retail is ConnectNetwork's cash option - you start the transaction online, then pay at a participating retail location. Availability varies by facility, so confirm this payment method is offered before you begin.

1. Sign in (or create an account) - Use your ConnectNetwork account online or in the ConnectNetwork mobile app to start a Walk‑In Retail cash deposit for this facility.

1. Choose your deposit type - Start a deposit in ConnectNetwork.
2. Select Walk‑In Retail (pay by cash) - Pick “Walk‑In Retail (pay by cash)” as your form of payment for the transaction.

Once you submit the Walk‑In Retail transaction, ConnectNetwork sends you a Pay Slip by email or text. Bring this to the store - it's the barcode the cashier scans to apply your cash to the right account.

Find a participating store using the ConnectNetwork store locator. The network includes about 26,000 locations - Walmart, ACE, Kmart, Kroger, and more. Double-check that your chosen store is listed before you go.

1. Bring your Pay Slip - Have it ready on your phone or printed out.
2. Tell the cashier you’re making a payment - Hand over the Pay Slip so they can pull up the transaction.
3. Pay with cash and finish the deposit - Once the cashier processes it, your Walk‑In Retail cash deposit is complete.

Want another cash option? Some ConnectNetwork payments for this facility can be made at Western Union using Quick Collect. Fill out the Quick Collect blue form, give the clerk your account number, pay with cash, and keep your receipt until the funds post.

Retail deposits typically process by the next business day. Exact timing depends on the facility's policies, so if funds don't appear immediately, give it at least one business day before worrying.

• ✓ Your Walk‑In Retail Pay Slip (the email or SMS message), plus any receipt you get at the register
• ✓ If you used Western Union Quick Collect: your Western Union receipt (and any confirmation details on it)