When Will My Deposit Be Available? ConnectNetwork processing times explained

Used an automated option through ConnectNetwork for Tallahatchie County Corrections Facility? Your deposit timing depends on which account type you funded. For AdvancePay accounts, automated deposits - whether online, through the mobile app, the phone system, or a kiosk - are available immediately. PinDebit and DebitLink accounts work the same way: funds show up right away when you use these channels.

• ✓ AdvancePay Automated Payment System: (800) 483-8314
• ✓ Trust Fund Automated Payment System: (888) 988-4768
• ✓ PIN Debit Automated Payment System: (855) 706-2445

Trust Fund deposits work differently. For Tallahatchie County Corrections Facility, ConnectNetwork transmits automated Trust Fund deposits to the facility within one business day. Note the wording: the money gets sent within that timeframe, but it may not be usable the instant you hit "submit." That's different from AdvancePay, PinDebit, or DebitLink, where automated deposits are available immediately.

Sent money by mail or deposited at a retail location? Build in more time. For Tallahatchie County Corrections Facility, ConnectNetwork processes these deposits the next business day after they're received. The clock starts when your deposit arrives - not when you drop it in the mail or pay at the counter.

Even when ConnectNetwork shows your payment as processed or transmitted, the final "available to use" timing can vary. For Tallahatchie County Corrections Facility, fund availability is subject to facility policies. If you're seeing a delay that doesn't match the timelines above, the facility's internal posting process may be the reason.

1. Find your confirmation/receipt details - Pull up the transaction confirmation so you have the date, amount, and any reference information handy.
2. Match your deposit type to the timeline - If it was mailed or done at a retail location, remember it’s generally processed the next business day after receipt.
3. Call ConnectNetwork Customer Service - Use (877) 650-4249 and be ready to share your transaction details so they can track what happened.

Having a visitation-related account or access issue? ConnectNetwork has a Visitor Support line at (855) 208-7349. Hours are 6AM–4PM MST Monday–Friday and 7AM–4PM MST Saturday–Sunday.

• ✓ Customer Service: (877) 650-4249
• ✓ AdvancePay Automated Payment System: (800) 483-8314
• ✓ Trust Fund Automated Payment System: (888) 988-4768
• ✓ PIN Debit Automated Payment System: (855) 706-2445