Who to Call When You Have Questions About Tarrant County Jail

For inmate location questions or help figuring out which department to call, start with the Tarrant County Telephone Operator at 817-884-1111. This number is listed on the county's inmate search page. It's a solid first call when you're unsure where to direct your question.

For chaplaincy questions - spiritual support, religious leader visits, or volunteer inquiries - call the Chaplaincy office at 817-884-3088. The office is at 200 Taylor Street, 7th Floor, Fort Worth, TX 76196.

• ✓ Register first - clergy must contact the Chaplaincy office to register for Approved Clergy visits.
• ✓ Plan around the schedule - Approved Clergy visits may be made on designated days or during the regular scheduled inmate visitation days and time frames.

Not seeing charges for some calls? Calls from holding cell phones are free within the local dialing area.

Calls outside the local dialing area can be placed as collect calls. You pay the collect call fee when an inmate calls you this way - so if charges look off, check the rates for your area.

For questions about collect-call fees or problems with collect calls, contact Smart Communications customer care at 1-727-349-1561.

Need to put money on someone's account? Tarrant County recommends Access Corrections Secure Deposits. You can deposit online with a Visa or MasterCard.

For help with a deposit that didn’t go through, account questions, or general support, call Access Corrections at 866-345-1884. They offer live bilingual agents 24/7.