Mail, photos, messaging, and phone/call options for staying in touch.
Taycheedah Corrections Institution moved video visits from Zoom to ICSolutions during a phased rollout in June to July 2023, adding more stations and improving scheduling. If you complete registration but still can't schedule a video visit, email DOCDAIElectronicVisitSupport@wisconsin.gov so DOC staff can identify and resolve the issue. Phone calls, email, tablet messaging, and video services in Wisconsin run through third-party vendors. Expect calls and messages to be recorded or scanned. During the statewide transition to a single platform, older services may still work and vendors can change as facilities switch over. Follow the vendor's instructions and watch for updates. Setup typically includes creating a vendor account, being on the approved visitor list, and scheduling visits or purchasing credits through the vendor or an approved deposit service.
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Video visits at Taycheedah Corrections Institution now run through the ICSolutions virtual visiting platform. Wisconsin DOC phased out Zoom and began rolling out ICSolutions on June 19, 2023. The switch came with more video-visitation stations across facilities, including Taycheedah, so you may find it easier to grab an open time slot.
Mail to someone at Taycheedah doesn't go straight to the prison. Personal mail is routed through TextBehind for scanning first, so addressing it correctly—and sending the right kind of photos—matters.
Yes. Taycheedah replaced Zoom with ICSolutions for video visits in a phased rollout during June to July 2023 to expand stations and improve scheduling.
Email DOCDAIElectronicVisitSupport@wisconsin.gov. Wisconsin DOC asks visitors to use that address so staff can identify and fix the scheduling problem.
Yes. Phone, video, email, and tablet messaging in Wisconsin run through third-party vendors and are monitored. Calls and messages may be recorded or scanned.
Money inside prison gets tracked through specific account types, and the abbreviations can feel like a foreign language at first. Here's how Taycheedah labels inmate accounts, how to request savings and disbursements with DOC-184, and what's required for legal-loan spending.
Need to put money on someone's account at Taycheedah? Don't mail funds directly to the institution. Taycheedah uses Access Corrections for all deposits.
Sending money to someone at Taycheedah Corrections Institution is straightforward once you know the right deposit route. Here are the rules and limits that matter most, plus what to verify before sending a large amount.
