Phone & Messaging

How Much Phone Calls Cost from Taylorville — ICSolutions Rates, Caller ID, and Who to Call for Help

Phone calls from Taylorville Correctional Center go through ICSolutions. Costs depend on how the call is funded—here's what you can expect to pay, the caller ID number to watch for, and where to get billing help.

2 min read idoc.illinois.gov
How Much Phone Calls Cost from Taylorville — ICSolutions Rates, Caller ID, and Who to Call for Help

People at Taylorville Correctional Center can't receive incoming calls - they can only call out to people on their approved calling list. If you're not on that list yet, you won't be able to take their call.

For questions about collect calls, prepaid collect setup, or billing, contact ICSolutions customer service at 888.506.8407.

With a friends & family prepaid account through ICSolutions, one example shows a 10-minute call costing $0.117. Keep in mind that charges may be rounded up to the nearest cent, so your statement might reflect slight rounding.

When calls are paid through commissary funds (minutes the person in custody purchases themselves), an example shows a 10-minute call costing $0.088. Partial minutes may also be rounded up, which is why two calls of similar length can end up with slightly different charges.

Note: These figures are examples and can be affected by rounding and other line items. For current, account-specific details, call ICSolutions at 888.506.8407.

Calls from Taylorville Correctional Center may show up on your caller ID as (447) 202-8279. If you use spam blocking or call filtering, add this number to your contacts so the call doesn't get blocked or sent to voicemail.

Billing Contact

  • ICSolutions customer service (collect or prepaid collect help): 888.506.8407
  • If you’re dealing with prepaid/collect setup, charges, or call-account questions, start with ICSolutions (not the facility front desk).
How Much Phone Calls Cost from Taylorville — ICSolutions Rates, Caller ID, and Who to Call for Help

Tips Manage Costs

  • Compare funding options if you’re trying to stretch your budget: the example 10-minute cost shown is $0.117 for friends & family prepaid versus $0.088 when funded through commissary minutes.
  • Keep rounding in mind when you’re estimating what a call will cost; totals may round up to the nearest cent, and partial minutes may round up.
  • Before you add funds or if charges don’t look right, confirm the current details with ICSolutions at 888.506.8407.

Reminder: The per-call examples above are illustrative and may change. Double-check current rates and how charges are calculated before funding an account.

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