Visitation

Step-by-step: scheduling an in-person Illinois prison visit (SignUpGenius)

Scheduling an in-person visit at an Illinois Department of Corrections prison happens online through SignUpGenius. A few small details can trip people up — use the steps and checklists below so you don't lose your spot to a timeout or get turned away at check-in.

2 min read idoc.illinois.gov
Step-by-step: scheduling an in-person Illinois prison visit (SignUpGenius)

Start at the Illinois Department of Corrections SignUpGenius page for visitation (often called the

Before grabbing a time slot, confirm you're on the incarcerated person's approved visitation list. IDOC staff won't verify list status over the phone - the practical workaround is to write the incarcerated person and ask them to confirm you're approved.

Step-by-step: scheduling an in-person Illinois prison visit (SignUpGenius)

Once you start the SignUpGenius sign-up, don't walk away. The system times out after 30 minutes of inactivity, and you need to complete the entire process within that window.

  • Two forms of identification for each adult visitor (with one being a current state-issued photo ID)
  • Vehicle information you’ll be providing during the process
  • The full names of everyone who will be visiting (so you can enter them without stopping)
  • Your preferred date/time options so you can select and submit quickly

S3

  • Confirmation (from the incarcerated person) that you’re on their approved visitation list
  • Two forms of identification for each adult visitor, including one current state-issued photo ID
  • Vehicle information (have it in front of you so you can enter it accurately)

Reminder: SignUpGenius can time out after 30 minutes of inactivity, and you must finish the sign-up within 30 minutes once you start. Have your IDs and vehicle details ready before you begin.

Plan to arrive at the facility at least 10 minutes before your scheduled visit time. That buffer gives you time for check-in and any screening without risking a late arrival.

Even with a confirmed slot, the facility's Chief Administrative Officer (CAO) can deny, suspend, or restrict your visit. Reasons include security concerns, space limitations, disruptive conduct by the incarcerated person or visitor, abuse of visiting privileges, or violations of state, federal, or departmental rules.

Unsure whether something might be a rule violation? Call the facility before you travel - it could save you a wasted trip. On visit day, keep it simple: follow staff instructions, stay calm, and avoid anything that could come across as disruptive.

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