How to send messages, photos, and packages
Taylorville Correctional Center offers video visitation every day. Log on 15 minutes before your scheduled session so you don't miss your appointment. You'll typically schedule and test video visits through the approved vendor system, then sign in a few minutes early rather than calling the facility to set up a session. Mail is handled digitally. Mailroom staff scan the front and back of envelopes and each item inside, upload PDFs to the individual's Bulletin Board, and notify them to view the items on their tablet. The facility also publishes phone and fax numbers for family and administrative inquiries. As with Illinois facilities generally, phone, video, and other electronic communications are subject to monitoring and recording. Families usually must register and complete identity verification with the approved vendor.
Search for a loved one and send messages and photos in minutes.
Writing to someone at Taylorville? The address format matters — and what they receive may not be the original letter you mailed. Here's how to address it correctly, plus what happens to non-privileged mail after it arrives.
Mailing something to Taylorville Correctional Center is straightforward once you know the right address format and understand what gets scanned to a tablet versus delivered as an original.
Mail rules change fast. A small detail—like who shipped a book or what the postmark says—can mean the difference between delivery and a return to sender. Here's how publications and photos are handled at Taylorville Correctional Center under current IDOC rules.
Mail rules can feel confusing, especially when you're trying to get a letter or photos through without issues. Here's how Taylorville's non-privileged mail scanning works, what doesn't get scanned, and what to avoid sending.
Surprised that a handwritten letter can turn into a digital copy? You're not alone. Here's how Illinois Department of Corrections (IDOC) handles incoming non-privileged mail—and what you can do to help it move through processing faster.
Taylorville offers video visits daily. Log in 15 minutes before your scheduled session. Schedule and test visits through the approved vendor system, then log in early rather than calling the facility to arrange a session.
Mailroom staff scan the front and back of envelopes and each item inside. They upload PDFs to the individual’s Bulletin Board and notify them to view the items on their tablet.
Taylorville publishes phone and fax numbers for family and administrative inquiries. Check the facility contact listing for the current numbers.
Phone calls from Taylorville Correctional Center go through ICSolutions. Costs depend on how the call is funded—here's what you can expect to pay, the caller ID number to watch for, and where to get billing help.
The main way to connect with someone at Taylorville Correctional Center is through video visitation. Sessions are available every day during two windows: 8:00 a.m. to 2:30 p.m. and 4:00 p.m. to 9:00 p.m.
Getting approved to visit at Taylorville starts before you ever drive to the prison. Two things need to happen: (1) write the person in custody so they can add you to their approved visiting list, and (2) if you're 18 or older, complete the required Prospective Visitor's Interview (PVI) form.
