Telford Unit

Physical Address
3899 TX-98New Boston, TX, 75570

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Guides for This Facility

At a Glance

Visitation

  • Telford Unit’s general visiting hours are Saturday and Sunday from 8:00 a.m. to 5:30 p.m.
  • A regular visiting period is two hours and begins when both the inmate and visitor(s) are present.
  • Each inmate is limited to one on-unit visit per weekend.

Communication

  • To receive inmate phone calls you must register a number at texasprisonphone.com and provide the inmate's TDCJ ID number.
  • Remote video visits for this unit must be scheduled through the vendor website and are allowed once per month for up to 60 minutes in addition to on‑unit visits.
  • Once created, an Online Visitation Scheduler account's email cannot be deleted or changed.

Sending Money

  • Only approved visitors or people on an inmate's Inmate Telephone List may deposit funds for Telford Unit inmates.
  • Mail money orders or cashier's checks payable to Inmate Trust Fund with a deposit slip to PO Box 60, Huntsville, TX 77342-0060; do not send deposits to the inmate's facility address.
  • Cash and personal checks cannot be used for inmate deposits and will be returned to the sender.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Visits at the Telford Unit happen primarily on weekends, generally Saturday and Sunday from 8:00 a.m. to 5:30 p.m. Regular on-unit visits last two hours, starting when both you and the inmate are present. Each inmate can have one on-unit visit per weekend. The unit also allows remote video visits through the approved vendor once per month for up to 60 minutes, in addition to on-unit visits. Use the Online Visitation Scheduler to request visits. Relationship requests are verified by unit staff, and account setup requires a 7-digit email validation code (your account email cannot be changed once created). Bring an acceptable photo ID. Don't bring cell phones inside the secure perimeter, and avoid cash except coins up to $35. Contact visits allow limited physical contact, and non-attorney visits may be electronically monitored. Call the unit to confirm assignment, privileges, and current visitation status before you travel.

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Communication

Communication options at Telford Unit go through state-approved vendors and the agency technology program, so availability and features can vary by unit. To receive phone calls from an inmate, register your phone number at texasprisonphone.com and provide the inmate's TDCJ ID number. Remote video visits must be scheduled through the vendor website and are allowed once per month for up to 60 minutes, in addition to on-unit visits. If you use the Online Visitation Scheduler, plan ahead: once you create your account, the email cannot be deleted or changed. Setup uses a 7-digit validation code sent to the email you submit. Call the unit to confirm visitation before you travel.

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Sending Money

Since September 1, 2020, only approved visitors or people on an inmate's Inmate Telephone List can deposit funds for someone at the Telford Unit. Don't mail deposits to the unit itself. Send a money order or cashier's check made payable to Inmate Trust Fund, along with a deposit slip, to PO Box 60, Huntsville, TX 77342-0060. Cash and personal checks are not accepted and will be returned. For ACH monthly debit, deposits are processed around the 5th and typically credited around the 10th (forms and a voided check must be mailed to the Inmate Trust Fund address). For online purchases, eCommDirect is the only approved program. It has quarterly limits, one purchase per inmate per day, waiting rules for newly received inmates, and service fees.

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Common Questions

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Q

What are the visiting hours at Telford Unit?

Visiting at the Telford Unit is generally scheduled Saturday and Sunday from 8:00 a.m. to 5:30 p.m. Regular on-unit visits last two hours and begin when both the inmate and visitor(s) are present.

Visitation
Q

How do I schedule a visit to Telford Unit and set up the online account?

Use the Online Visitation Scheduler to request a visit; relationship requests go to the unit for staff verification before you can schedule. Account setup sends a 7-digit validation code by email, and once created, the account email cannot be changed. Remote video visits are scheduled through the approved vendor and are allowed once per month for up to 60 minutes, in addition to on-unit visits.

Visitation
Q

What should I bring to a visit and what items are prohibited at Telford Unit?

Bring an acceptable photo ID. Cell phones are not allowed inside the secure perimeter, and you should not bring cash except coins, up to $35. Contact visits allow limited physical contact (one embrace or kiss at the start and end, plus holding hands on the table in view of staff), and most non-attorney visits may be electronically monitored.

Visitation
Q

How do I register my phone to receive calls from an inmate at Telford Unit?

Register your phone number at texasprisonphone.com and provide the inmate’s TDCJ ID number. Calls are handled through the vendor system, so follow the vendor’s registration and payment steps to receive or place calls.

Communication
Q

How do I schedule a remote video visit with an inmate at Telford Unit?

Schedule remote video visits through the approved vendor website. Remote video visits are allowed once per month for up to 60 minutes in addition to any on-unit visits, and you will follow the vendor’s scheduling and payment steps.

Communication
Q

Should I call Telford Unit before traveling for a visit?

Yes. Call the unit to confirm visitation before traveling. Staff can verify the schedule and any last-minute changes or special requirements.

Communication

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Did You Know?

If you plan to visit Telford Unit in Texas, confirm the inmate’s housing assignment and whether they have visitation privileges before you travel. Also check the unit’s current visitation status, since schedules and permissions can change.

This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify