How to set up an AdvancePay phone account to receive calls from Three Lakes Valley Conservation Camp (TLVCC)
Want to receive phone calls from someone at Three Lakes Valley Conservation Camp (TLVCC)? You'll need to set up a ViaPath/ConnectNetwork AdvancePay account. Here's how.
The Nevada Department of Corrections (NDOC) uses ViaPath Technologies for offender calling and account billing services. That’s why you’ll see ConnectNetwork and AdvancePay mentioned when you’re trying to get set up to receive calls from TLVCC.
You can create and fund a prepaid AdvancePay account so calls go through to your phone. Sometimes you'll first hear about this system when an inmate tries calling an "unbillable" number - AdvancePay will prompt you to set up a prefunded account to complete the call.
Calls from Three Lakes Valley Conservation Camp (TLVCC) may show up with caller ID 702-899-3202. Save it in your contacts so you recognize the call when it comes in.
You have a few options for creating and managing an AdvancePay account. By phone, use the automated system at 1-800-483-8314, or call 1-877-650-4249 to speak with ViaPath Customer Care. Prefer to do it online? Create an account at www.connectnetwork.com. You can also check your balance and make deposits through the ConnectNetwork mobile app.
To create your ConnectNetwork account, you'll confirm your age by entering your date of birth, then fill in your account details and submit. Watch for a confirmation email - click the link inside to verify your address. Once confirmed, you can sign in.
Once you're signed in, connect your account to the right person so payments apply correctly. When sending money through ConnectNetwork, use the Trust Fund link and select the offender's name before depositing. This step ensures your funds cover calling costs for the person at TLVCC.
Card deposits are the fastest option. ViaPath accepts Visa and Mastercard credit cards, debit cards, and prepaid cards. Deposits made this way show up almost immediately - helpful if you need calls working right away.
No card? You can make a cash deposit at a Western Union location, or mail a check or money order payable to ViaPath AdvancePay to: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.
Troubleshoot
- ✓ If you can’t sign in, look for the confirmation email and click the verification link first.
- ✓ If the site won’t let you finish registration, double-check the DOB (age confirmation) and the account information you entered.
- ✓ If you’re stuck or need help setting up by phone, try the automated system at 1-800-483-8314 or call ViaPath Customer Care at 1-877-650-4249.
Support contact: For AdvancePay help, you can email support@connectnetwork.com or fax 251-473-2802.
Before counting on calls as your main way to stay in touch, check the phone restrictions at TLVCC. NDOC facilities can limit calling hours and call length, block certain number types, and monitor or record calls - rules vary by facility. Contact TLVCC directly to confirm what applies.
Find an Inmate at Three Lakes Valley Conservation Camp
Search for a loved one and send messages and photos in minutes.
