Can You Send Money to Tomoka Before Your Visit Is Approved? (Short FAQ)

You can't send money to someone at Tomoka unless you're on their Approved Visitors List. The facility ties deposit authorization to visiting approval - funds are only accepted from people who appear as

Being

Safer-alternatives

• ✓ Submit the visitation application carefully - don’t leave blanks, because blanks can cause the application to be denied (use “NA” when something doesn’t apply).
• ✓ Send only one application per person (don’t submit duplicates).
• ✓ Make sure anyone age 12 or older who wants to visit completes their own form.

Not approved yet? Focus on that first. Once you're on the Approved Visitors List, then send money. Take the time to fill out your application completely - no blanks - and submit it correctly the first time. A denial or delay just slows everything down.

Already mailed a money order? Here's what the rules do say: approved money orders are processed within ten (10) business days after JPay receives them, and JPay isn't responsible for money orders lost in the mail or transit. What the rules don't cover is how a money order is handled when it comes from someone who isn't approved. You'll need to follow up directly to find out what happened with your specific situation.

1. Gather your details - note the incarcerated person’s name and DC number, the amount, and when/where you sent the money order.
2. Check your money order receipt - keep the stub/receipt and any tracking information so you can reference it during follow-up.
3. Contact JPay support - ask whether the money order has been received and whether there’s an issue with the deposit.
4. Contact the institution if needed - if JPay can’t resolve it, ask the facility what they require for you to be an approved sender and what your next step should be.