How to Contact an Inmate at Tri-County Community Corrections, MN (MN)

Expect monitoring. The facility monitors and records all tablet activity, including messaging. Tablet access is a privilege tied to the person's classification and behavior. Misuse can lead to a suspension.

For phone services and messaging activation, contact Securus Technologies at (800) 844-6591. This is the number for phone-related help and for getting messaging set up.

Video visits (both on-site and at-home) are scheduled through the Securus video-visitation platform. You'll need to create a Securus visitation account and submit a photograph plus a government-issued photo ID for facility approval. Book at least 24 hours in advance.

One exception to the usual phone-call setup: victim-advocate service numbers have been entered into the inmate phone system. Calls to those numbers are free and are not recorded.

1. Create your Securus visitation account - Registration for visits starts on the Securus platform.
2. Submit your photo and a government-issued photo ID - Your account needs facility approval, and these items are required.
3. Schedule the visit at least 24 hours ahead - All visits (on-site and off-site) must be scheduled 24 hours in advance through Securus.

• ✓ Call Securus Technologies at (800) 844-6591 to get help with inmate phone services and messaging activation.
• ✓ Keep monitoring in mind when you message. Tablet activity (including messaging) is monitored and recorded, and access can be suspended based on classification, behavior, or misuse.

• ✓ If you are trying to reach victim-advocate services through the inmate phone system, those calls can be free of charge and are not recorded (confirm the specific numbers and how they are handled before relying on this).

You have two visit options. On-site (public) visitation runs Monday through Friday in three windows: 8:00 to 9:00 a.m., 9:40 to 10:40 a.m., and 1:00 to 4:00 p.m. No on-site visits on weekends or holidays. At-home (remote) visits are available daily from 7:00 a.m. to 9:20 p.m. They cost $12.95 for 20 minutes, with an introductory promotional price listed as $5.95 for 20 minutes.

What to Verify

• ✓ Confirm the current on-site visiting hours and the “no weekends or holidays” rule before you make the trip.
• ✓ Confirm the current at-home scheduling window (7:00 a.m. to 9:20 p.m.) before you pick a time, especially around holidays.

• ✓ Verify the current at-home visit price ($12.95 for 20 minutes) and whether any introductory promotional pricing (listed as $5.95 for 20 minutes) is still available before you pay.

• ✓ Confirm what type of government-issued photo ID is accepted and what photo formats work for approval.
• ✓ Ask how long approval typically takes so you are not trying to schedule before your account is cleared.

• ✓ Confirm which victim-advocate numbers are in the inmate phone system.
• ✓ Confirm whether the calls are free of charge and not recorded for the specific service you are trying to reach.

If you get stuck, circle back to two key checkpoints. Securus handles visit scheduling and registration. Securus is also the contact for phone services and messaging activation at (800) 844-6591. Double-check the Securus instructions before you schedule, and have your photo and government-issued ID ready for approval.