Truesdale Adult Detention Center, VA
Need to reach someone at Truesdale Adult Detention Center? Look up an inmate, send messages or mail, add commissary funds, or schedule a visit.
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Guides for This Facility
How to Contact an Inmate at Facility
At the Alexandria Adult Detention Center, staying in touch revolves around secure video visitation. Once you understand how the system works and how scheduling is handled, planning time together gets a lot easier.
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How to Send Money to Facility
Sending money to someone in custody gets confusing fast. Every facility has its own approved systems and rules. The only confirmed, facility-specific detail available here is who handles technical help for remote video visitation, so this guide focuses on what you can do to verify the correct money options before you pay.
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How to Schedule Your First Video Visit at Alexandria Adult Detention Center
Your first video visit at Alexandria Adult Detention Center comes down to three things: register, get approved, and book within the scheduling window. Here's how to avoid the most common first-time surprises.
Read GuideAt a Glance
Visitation
- Visitors must register and be approved on SmartInmate before scheduling video visits.
- Video visitation hours are 7 a.m. to midnight Eastern, seven days a week, including holidays.
- Each inmate receives two free 20‑minute video visits per week.
Communication
- Truesdale ADC uses SmartInmate for secure video visits and visitors must register and be approved before scheduling.
- SmartInmate advertises that sign-up is quick, easy, and free.
- Inmates are allowed two free 20-minute video visits per week.
Sending Commissary
- Common deposit methods include online third‑party portals, on‑site kiosks or ATMs, mailed certified funds or money orders, and cash deposited through authorized agents.
- You must provide the inmate’s full name and the facility or inmate ID number when sending funds to ensure the deposit posts correctly.
- Phone, tablet, and commissary accounts often use separate vendor portals and may follow different posting rules and fees than general account deposits.
Based on official sources and community feedback.Learn how we verify
Topic Overviews
Visitation
Truesdale Adult Detention Center offers secure video visitation through SmartInmate. You'll need to register and get approved before scheduling a visit. Video visits are available seven days a week, including holidays, from 7 a.m. to midnight Eastern time. Each inmate gets two free 20-minute video visits per week. All visits are monitored and recorded, and they can end early if there's an emergency or the jail needs to prioritize operations. Schedule ahead: visits must be booked the day before, and you can reserve no more than seven days in advance. You can join from any internet connection or use the free video terminal in the Detention Center lobby at the Public Safety Center.
Read full guideCommunication
Truesdale Adult Detention Center offers secure video visitation through SmartInmate. Before scheduling a visit, you'll need to create a visitor account on the vendor site and get registered and approved. SmartInmate advertises that sign-up is quick, easy, and free. Each inmate gets two free 20-minute video visits per week. You can join from any internet connection or use the free visitor terminal in the Detention Center lobby. If you run into login, troubleshooting, or billing issues, contact Smart Communications directly. The Alexandria Sheriff's Office does not provide user technical support. Set up your account early and test your device's camera and microphone before your appointment to avoid last-minute issues.
Read full guideSending Commissary
Adding funds for an inmate in Virginia typically works through a few main options: online third-party deposit portals, on-site lobby kiosks or ATMs, mailed certified funds or money orders, or cash deposits through authorized agents. Before sending anything, have the inmate's full name and facility or inmate ID ready. Enter every required field exactly as the vendor requests to avoid delays or rejected payments. Keep in mind that commissary money and phone or tablet accounts are often handled through separate vendor portals, each with different rules and fees than general account deposits. Posting times and costs depend on the method you choose, so review the facility's deposit instructions and the vendor's terms first. If money doesn't post, contact the vendor and keep your receipt.
Read full guideCommon Questions
Showing 6 of 10What are the visiting hours at Truesdale Adult Detention Center?
Video visitation is available seven days a week, including holidays, from 7 a.m. to midnight Eastern time.
VisitationHow do I schedule a video visit at Truesdale?
Register and get approved on SmartInmate first. Visits must be scheduled the day before, and you can schedule no more than seven days in advance.
VisitationCan I visit from home or use a free terminal at the facility?
You can connect from any internet connection for a remote video visit. You can also use the free terminal in the Detention Center lobby at the Public Safety Center.
VisitationWhat do I need to bring and are there rules for visitors?
Bring a valid government-issued photo ID that matches your visitor application, and make sure you're registered and approved before visiting. Minors must be listed on an adult's application and accompanied by that approved adult. Dress conservatively (neck to kneecaps), avoid see-through or provocative clothing, and wear footwear. Wearable tech may be prohibited.
VisitationWho handles technical support for remote video visits at Truesdale Adult Detention Center?
Smart Communications handles all technical support and account questions for remote video visitation. The Alexandria Sheriff's Office cannot provide user technical support and will refer vendor-related issues to Smart Communications.
CommunicationDo I need to register before scheduling a SmartInmate video visit at Truesdale ADC?
Yes. You must register with SmartInmate and be approved before scheduling video visits. Create and verify your visitor account on the vendor site before attempting to book.
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Did You Know?
Truesdale Adult Detention Center in Virginia handles visitation through secure video via SmartInmate.com. You'll need to register and get approved before you can schedule a visit.
This guide is compiled from official facility documentation and community feedback. Learn how we verify