Your Letter Is Now a Tablet Message: How Mail Works at Trumbull County Jail

Trumbull County Jail doesn't hand over paper mail. Letters, pictures, and drawings from family and friends get converted and delivered digitally instead. Your loved one receives everything on their jail tablet through the "Facility Messages" app under the free profile. The system runs through TextBehind, a service that handles postal mail and communications for correctional facilities. TextBehind markets this approach as a way to eliminate contraband - they claim "100% contraband elimination" on their site. What matters for you: even if you drop a physical envelope in the mail, your loved one will see it as a digital message on their tablet.

Addressing details matter if you want your mail to get through smoothly. Trumbull County requires the complete facility name on the envelope - no abbreviations - plus the state. Shortening the facility name or leaving off the state can slow things down. Include the inmate's full name and their identifier. That identifier is what matches your letter to the right person, especially when names are similar. Don't skip your own information either. The sender line needs your full name and physical address. Missing any of these pieces can prevent electronic delivery.

• ✓ Write the complete facility name (no abbreviations) and the state
• ✓ Include the inmate’s full name and identifier
• ✓ Include the sender’s full name and physical address

Trumbull County keeps it simple: send personal mail only - letters, pictures, and drawings. Those are the items delivered digitally through the tablet's "Facility Messages" app. Trying to send something else? Check the jail's rules first. Sending the wrong type of item through the personal-mail channel is a common reason things get rejected or delayed.

If your letter or photos never show up as a tablet message, contact TextBehind support at info@TextBehind.com. Include the inmate's name and identifier, plus enough detail about what you sent so they can track the issue.

TextBehind also lets families and friends exchange digital messages online or through their mobile app. If you'd rather skip paper mail entirely, that's the channel the jail points people toward.

1. Write the facility name and state (no abbreviations) - Use the complete facility name and include the state.
2. Add the inmate’s full name and identifier - Put both together so the message is matched correctly.
3. Add your sender details - Include your full name and physical address.