How to Contact an Inmate at Facility

When I checked the Arkansas DOC page for the Tucker Unit, it returned only the text "nginx." That typically means the page isn't accessible at the moment. Because of this, there's a limit to what can be reliably published here about Tucker Unit contact methods, including a phone number, call times, or current mail instructions.

The Arkansas DOC facilities index page had the same problem. It also returned only "nginx," so the DOC's facility directory couldn't be used to pull official contact information or confirm current communication rules.

Steps-to-follow

• ✓ Retry the Arkansas DOC Tucker Unit page and the facilities index later, since “nginx” often points to a temporary server issue.
• ✓ Use the Arkansas DOC main contact options (not the facilities index) to ask for the Tucker Unit’s current phone number and the correct mailing format.
• ✓ Check other official state sources (for example, a state government directory entry for Arkansas DOC) for updated contact details.
• ✓ If you find a phone number from any source, call and confirm the basics before you send money, mail, or personal information.
• ✓ Ask the facility to confirm the current process for phone calls, mail, and any messaging or video visitation services, since procedures can change.

Since the DOC's Tucker Unit page and the facilities index were both down, your best move is to verify a few specifics directly with Arkansas DOC or the Tucker Unit before doing anything else. Confirm the current phone number for the unit, the exact mailing address and how envelopes must be formatted, and what items are allowed in personal mail. Planning to add money, set up phone time, or use a messaging service? Ask which providers are currently approved and what identifying information you'll need. Using the wrong process can delay access or get your request rejected.

1. Try the DOC facility pages again later. The “nginx” response can clear up after a server or configuration fix.
2. Use Arkansas DOC’s main contact channels. Ask them to provide the Tucker Unit’s current contact information and the correct procedures for calls and mail.
3. Cross-check with official state directories. Look for government listings that may show updated phone numbers or addresses when a facility page is down.
4. Use an archived snapshot for leads, then verify. An archive (such as an older saved copy of the DOC page) can help you find likely contact details, but you should still confirm with DOC or the facility before relying on them.
5. Confirm rules with the facility before sending anything. Even when you have the right address, mail rules, return address requirements, and restrictions on photos or paper can change.