How to send messages, photos, and packages
Tucker Unit's official pages returned placeholder "nginx" responses, so unit-specific rules for phone calls, video visits, or electronic messaging couldn't be found on the unit site or related Arkansas DOC facility pages. The practical path forward: use the Arkansas DOC approved communications vendor and follow their setup process for calls, messages, and video. Typically you create a vendor account, add funds (either to the vendor balance or through commissary options where supported), then schedule video visits or enable services through the vendor portal or app. At many Arkansas facilities, inmates place outgoing calls rather than receiving incoming ones, but details can vary. Before trying a video visit or messaging, check the vendor's device, app, and browser requirements.
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Tucker Unit and the Arkansas DOC facility pages checked returned placeholder "nginx" responses, so the unit's site didn't provide communication details. Use the approved communications vendor or Arkansas DOC main contacts for current vendor and service information.
Start by finding the Arkansas DOC approved communications vendor and creating an account. Add funds to your vendor account (or buy commissary phone credits where supported), then follow the vendor's steps to schedule video visits or enable calling.
Tucker Unit specific phone rules couldn't be found on the unit or DOC pages checked. Generally in Arkansas facilities, inmates make outgoing calls rather than receiving incoming ones. Confirm the exact setup with the approved vendor or DOC contacts.
Trying to reach someone at the Tucker Unit? The fastest route is usually the Arkansas Department of Corrections website. Right now, though, key DOC pages for this facility aren't loading. You'll need to confirm details by phone or through other official sources.
Tucker Unit is about 25 miles northeast of Pine Bluff, just off Highway 15 in Jefferson County.
If the Tucker Unit or Arkansas DOC pages are showing an error, a quick, careful check can help you tell a real outage from a one-off glitch. It also gives you proof to share when you ask for help.
